Singtel announced that it is the first network provider in Singapore to achieve full 5G coverage throughout the Mass Rapid Transit (MRT) network islandwide. This includes all six underground lines and 27 stations of the newly completed Thomson-East Coast Line (TEL). Enhancement work began in 2022, with a specialised team of engineers carrying out the network upgrades. "With the enhanced coverage, consumers can now enjoy fast, reliable 5G connectivity throughout their commute on Singapore's train network," Singtel said on Friday.
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Challenges Overcome for Seamless Connectivity
To ensure full 5G connectivity on the underground and new lines of the rapid rail system, Singtel said its engineers had to work within constraints, such as conducting testing and installation work during the stations’ non-operational hours to avoid disrupting train services.
Commenting on this achievement, Singtel Singapore said: "By ensuring strong 5G connectivity throughout Singapore's MRT network, we're supporting thousands of commuters who use digital tools to complete their daily tasks. Whether traveling above or below ground, our customers can rely on our strong connectivity to work on-the-go, keep in touch with their loved ones, surf the internet, stream videos, or game on their mobile devices."
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Alignment with Net Zero Goals
In alignment with its net zero goal by 2045, Singtel said its engineers upgraded existing hardware that originally served the 3G and 4G spectrums within the MRT tunnels for 5G use, optimising resources and time.
With this upgrade, Singtel's 5G coverage now includes over 1,700 outdoor and 1,000 indoor locations, such as shopping malls and transport hubs.
The company also introduced the 5G Express Pass in 2023 to provide network priority in crowded areas, benefiting users during high-traffic events.
