TRAI Moves to Overhaul Consumer Grievance Mechanism With 24×7 Support, Stricter Penalties
The Telecom Regulatory Authority of India (TRAI) has released the Draft Telecom Consumers Complaint Redressal (Fourth Amendment) Regulations, 2026, proposing sweeping reforms to the telecom grievance redressal framework, including the removal of the long-standing advisory committee, stricter accountability norms for service providers, and mandatory 24×7 complaint support systems. The draft … Read More