Mauritius Telecom to Deploy Aprecomm’s Network Intelligence Solutions

Mauritius Telecom will deploy Aprecomm's AI-enabled Network Intelligence solutions to enhance visibility and optimize residential Wi-Fi connections. This agreement is anticipated to have a significant impact on internet users from 300,000 households.

Highlights

  • Network Automation will allow us to bring the best possible experience to end customers of Mauritius Telecom.
  • Mauritius Telecom to implement a proactive Network Intelligence transformation.
  • Reduces the resolution time for customer-end issues across Mauritius Telecom's broadband network.

Follow Us

Mauritius Telecom to Deploy Aprecomm’s Network Intelligence Solutions

Aprecomm, India's leading Network Intelligence company, announced that Mauritius Telecom, the leading provider of digital services and solutions for residential and business customers in Mauritius, will deploy Aprecomm's AI-enabled Network Intelligence solutions to enhance visibility and optimize residential Wi-Fi connections.




Also Read: Nokia Announces Its First Wi-Fi 6E Gateway

Enhancing Internet Experience for 3 Lakh Households

Mauritius Telecom is Mauritius's largest Internet Service Provider (ISP), offering cellular and high-speed broadband services. This agreement is anticipated to have a significant impact on internet users from 300,000 households, as it enables Mauritius Telecom to implement a proactive Network Intelligence transformation. This initiative aims to enhance customer experience and reduce the resolution time for customer-end issues across Mauritius Telecom's broadband network.

Mauritius Telecom Aprecomm Partnership

Pramod Gummaraj, the CEO of Aprecomm, said, "We are excited to team up with Mauritius Telecom and implement cutting-edge technology into their network in order to help them cut down on support ticket response times by as much as half and provide a dramatically better experience for their customers. Network Innovation focused on customer experience could be deployed across in the coming months."

Speaking on the development, Kapil Reesaul, CEO of Mauritius Telecom, said, "Mauritius Telecom is the forefront runner in continuous investments in technology to keep innovating and providing the best service to its consumers. The partnership with Aprecomm will help us in our efforts to ensure the best experience across our broadband consumers with faster and proactive resolution of potential issues."

Also Read: BSNL Broadband 100 Mbps Fibre Value OTT Plan Benefits Detailed

Guharajan Sivakumar, CTO of Aprecomm, said, "With Aprecomm's vendor agnostic technology, Mauritius Telecom will be able to manage and monitor Network Elements through a unified interface, ensuring assured internet experience to their customers."

Yagianath Rosunee, CTO of Mauritius Telecom, said, "Network Automation will allow us to bring the best possible experience to our end customers. Measurable customer experience and proactive actions to improve it will be part of this partnership as Aprecomm technology is aligned towards Network Automation."

The integration between Mauritius Telecom and Aprecomm not only provides measurable improvements but also leads to reduced maintenance costs and enhanced customer satisfaction for one of the rapidly expanding ISPs in the country.

Reported By

Aparna, from a journalism background, closely follows the developments in the telecom Industry.

Recent Comments

TheAndroidFreak :

Voice over 5G, will take time to stabilize.

Jio to Soon Hit 500 Million Customer Mark

TheAndroidFreak :

I am getting same offers in Mumbai circle.

Vodafone Idea Is Turning Loyalty Into Luxury With Its Priority…

TheAndroidFreak :

When I was saying about 5G, why you are saying about 4G.

Vodafone Idea Is Turning Loyalty Into Luxury With Its Priority…

TheAndroidFreak :

Let's see. I am waiting for full fledged launch of Vi 5G along with band 41 deployment.

Vodafone Idea Is Turning Loyalty Into Luxury With Its Priority…

Shekhar :

It will be available from 23rd of July

Vodafone Idea Launches 5G in Jaipur

Load More
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments