Vodafone invests more on customer care enhancement, new retail outlets in Rajasthan

Vodafone, in its effort to enhance customer care services in Rajasthan, has expanded their retail footprints across the state. The service provider also launched a responsive website, where the subscribers can avail services in the shortest possible time.

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With a massive investment of Rs. 200 crores, Vodafone launched nine retail stores and 50 mini-stores within a span of 12 months. Now, the operator has around 670 stores overall in Rajasthan circle, which has made its position as ‘the largest exclusive retail footprint in Rajasthan’.

Eight of its global design retail stores were opened in the previous month, spreading across Kishangarh, Kota, Jaipur, Hanumangarh, Ganganagar, Chittorgarh and Baswara. The provider claims its network reach in Rajasthan circle as 90 percent of the population, which reaches up to a total of 11.1 million customers.

Its new website will enable the customer to do most of their services, including accessing their accounts, managing mobile usage, paying bills, adding or removing packs / services and recharging in 30 seconds.

“With the largest retail footprint in the country, Vodafone believes in remaining accessible to our valued customers across urban and rural locations. Our latest retail expansion in Rajasthan with the launch of ten new Global Design Stores within a single month is led by this same customer centricity focus. I am proud to say that is a reaffirmation of our retail leadership in the state, says Amit Bedi, Business Head – Rajasthan, Vodafone India.

Also read: Vodafone’s new customer care number will be 199