Singapore's Mobile Network Operators (MNOs) - Singtel, StarHub, and M1 - have announced their plans to retire 3G services by July 31, 2024, citing the rapid progress of 4G and 5G technologies as the main driving force behind the decision, according to the joint statement issued by the telcos.
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Growing 4G and 5G Adoption
In another release, Singapore's Infocomm Media Development Authority (IMDA) stated that 3G was introduced in Singapore nearly two decades ago. The next generation of developments around 4G took place in the mid-2010s. However, since the advent of 5G in 2022, 5G subscriptions have witnessed exponential growth, currently comprising 15 percent of the total mobile subscriber base and continuing to rise.
Presently, approximately 99 percent of Singapore's mobile users are already benefiting from 4G and 5G networks, while the remaining 3G subscriber base has dwindled to approximately 1 percent and is steadily declining, according to IMDA.
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According to the joint statement of Singtel, StarHub, and M1, with the planned shutdown of 3G networks, Mobile operators will reuse the freed-up spectrum to improve 5G infrastructure, facilitating a superior mobile experience for users and supporting enterprises undergoing digital transformation.
Smooth Transition for Subscribers
Ensuring a smooth transition for the remaining 3G subscribers is a top priority for the MNOs said IMDA. Singtel, StarHub, and M1 stated that they are committed to offering support to individual users, presenting options to switch from 3G to 4G plans without facing any disadvantageous terms.
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Retailers Prohibited from Selling 3G Devices
Effective from February 1, 2024 (except for export purposes), retailers will be prohibited from selling 3G mobile phones and 4G models that depend on 3G for voice calls, IMDA stated in its release.
To facilitate the migration of remaining 3G subscribers, IMDA said MNOs had allocated a one-year transition period, enabling ample time for engagement and assistance. Individuals and businesses currently on 3G plans are advised to liaise with their respective MNOs for more information and support during this transition phase.
