Omantel Migrates Over 200 Products and Services to Optiva Cloud Charging Platform

This upgrade enables the implementation of innovative use cases for both consumer and enterprise segments, powered by GenAI and 5G technologies.

Highlights

  • The transformation enables advanced use cases for both consumer and enterprise segments.
  • Optiva’s real-time rating, charging, and payment solution enhances digital experiences for more than 3 million customers.
  • Enhanced 5G capabilities and GenAI integration are set to drive revenue growth and improve customer satisfaction.

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Omantel Migrates Over 200 Products and Services to Optiva Cloud Charging Platform
Oman's operator Omantel has completed a complex transformation project in collaboration with Optiva, a provider of cloud-native revenue management software. Together, Omantel and Optiva have seamlessly upgraded and migrated over 200 Omantel products and services across all business lines to Optiva's convergent charging engine, hosted on Omantel's private cloud.

Also Read: Optiva to Offer Pre-Integrated BSS, OSS in Partnership With GDi




Use Cases Powered by GenAI and 5G

This upgrade enables the implementation of innovative use cases for both consumer and enterprise segments, powered by GenAI and 5G technologies, both companies said in a joint statement.

Optiva's cloud-native convergent charging solution, which includes real-time rating, charging, and payment capabilities, plays a key role in delivering services and improving the overall digital experience for over three million Omantel customers.

By transitioning from a bare-metal deployment to Omantel's cloud infrastructure, the company can now leverage CI/CD (continuous integration/continuous delivery) pipelines and automation, ensuring rapid access to new features and capabilities.

With Optiva's Charging Engine, Omantel will also streamline the integration of new digital partners into its service portfolio, boosting customer satisfaction and driving revenue growth, the official release said.

Also Read: BT Group Expands Collaboration With Optiva for Open APIs

Customer Satisfaction and Revenue Growth

"This transformation has opened new possibilities for us to explore," said Omantel.

"Optiva is proud to support Omantel in its mission to meet all customer communication needs with a simplified and reliable suite of services. Through this cloud transformation, both Omantel and its customers will benefit from cloud-native architecture, GenAI capabilities, and enhanced 5G capacity," added Optiva.

Reported By

Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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