Customers Can Now Port Out From One Network to Another in Two Days as per New MNP Rules from Trai

After a long wait, the Telecom Regulatory Authority of India (Trai) on Thursday revamped the Mobile Number Portability (MNP) rules. As per the new regulations, a customer can now port out from one network to another in just two days. Trai made the entire process faster and simpler and prescribed two days timeline for port out requests within a service area. Similarly, a timeline of four working days has been prescribed for requests for port out from one circle to other. The latest amendments to the Telecommunication Mobile Number Portability regulations form part of the regulator’s “continuous endeavour” to make the process more “subscriber-friendly”, according to a statement by the telecom regulator.

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Telcos to Face Fine Up to Rs 10,000 for Wrongful Port Rejection

Each “wrongful rejection” of the request for porting will attract a penalty of up to Rs 10,000. “… porting timeline of two working days has been provisioned for the requests of Intra-Licensed Service Area (Intra-LSA) numbers except the requests made under corporate category and the timelines of four working days has been provisioned for all the porting requests of Inter-Licensed Service Area (Inter-LSA) numbers and corporate category,” Trai said.

Besides this, other major changes have been incorporated such as the validity of the Unique Porting Code or UPC has been brought down to four days instead of a fortnight prescribed earlier, for all circles except Jammu & Kashmir, Assam and North East, where the validity of the said code remains unchanged, it said.