Idea Cellular Silently Launches Prepaid Self Care Web Portal

By September 2nd, 2014 AT 11:42 AM

We at TelecomTalk have always been emphasizing on the importance of Self Care Portals and the Quality of Self Care Services Operators are providing to their customers. We have also covered a very detailed and tabulated everything about Web based Self care services for Prepaid users and also the Operators who are not providing it at the time of writing the article. We have also highlighted in our post on May 2, 2014 that Idea cellular was the only operator among AVoId group who is not providing a web based self care services for prepaid users.

And with the silent launch of the services now , this deficit was fulfilled by Idea – is this because of TT effect?

Idea cellular 2

Dear Idea Cellular Prepaid users, point over to Idea cellular website, Register for a new Account and start enjoying the Self care services. It is also that the Postpaid Selfcare portal was Redesigned as well in par with the revamped website and new look.

Do let us know your experiences with the services via comments.

-Thanks for the info Amolak Mishra 

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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SAN
SAN

Hi Friends, do you have seen Idea’s 3G packs in Chennai & TN circle. Sachet Packs MRP Data Benefit Data Validity (Days) Overage Type Self Activation 8 25 MB 1 4p/10KB Handheld *800*8# Available only on USSD Limited Volume Packs MRP Data Benefit Data Validity (Days) Overage Type Self Activation 34 125 MB 7 Days 4p/10KB Handheld – 59 300 MB 10 Days 4p/10KB Handheld – 45 150 MB 7 Days 4p/10KB Handheld – 95 500 MB 20 Days 4p/10KB Handheld – 103 400 MB 14 Days 4p/10KB Handheld – 124 650 MB 24 Days 4p/10KB Handheld – 194 1… Read more »

Darshan
Darshan

My bsnl number which got converted to idea today doesnt get recognized yet
They say please enter valid idea number

SS
SS

How much time it took to complete the porting request. Few months back i ported a idea number to vodafone and the vodafone guys didn’t even send a single message about porting. They just deactivated the idea sim and activated the vodafone one. Thankfully there wasn’t any balance left.

Idea Cellular
Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular

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