BSNL introduces new webcare service for enterprise customers

By January 15th, 2016 AT 1:14 PM

State-run telecom service provider Bharat Sanchar Nigam (BSNL) has started a new webcare service for its enterprise customers, which will allow them to put a call back request on BSNL’s portal.

bsnl-webcare

Enterprise customers who want services like lease lines, MPLS-VPN, ILL, VPNoBB, Mobile CUG, bulk landline connections, bulk push sms, bulk broadband connection, etc, can register their requirement on BSNL portal through webcare service, along with their contact details.

The company is eyeing to garner significant profits from its enterprise business. BSNL aims to increase its revenues by almost 50 per cent to Rs 42,000 crore in the next four years and plans for a turnaround by 2018-19. The company’s revenues stood at Rs 28,000 crore in the last financial year (2014-15).

BSNL is currently testing its BSNL 4G services which can also provide high speed data up to 100 Mbps and customers will be able to download large files of the order of 1GB within few seconds which at present take hours. This will play a vital role for video camera surveillance, traffic management solutions and the home land security services in India. These days BSNL is focusing more on end consumers needs which is a good move from the state run telecom operator.

Read more on:

Having over six years of experience in business journalism, Krishna has a knack for writing on telecom and IT. She believes that tryst with technology is the best thing that has ever happened to the mankind. Krishna is a telecom analyst with CMR

2
Leave a Reply

avatar
Photo and Image Files
 
 
 
2 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
2 Comment authors
SoumyaAbishek Recent comment authors
newest oldest most voted
Soumya
Soumya

Love the lines when it says user can download 1gb files within seconds. The reality check-in who will waste his limited data plan within seconds to loose 1g..no unlimited plan . give unlimited plan, then only user can enjoy high speed.

Abishek
Abishek

But I feel that this service for a long time in BSNL’s website…

Recent Posts

Vodafone Brings Rs 1,999 Prepaid Plan With 365 Days Validity and 547.5GB Data Benefit

The trend of long-validity prepaid plans continue to grow in the industry as operators are coming out with new recharges...

Nearly 57% DTH Subscribers Are Part of the New Tariff Framework: Trai

Amidst all the happenings in the broadcasting sector regarding the new tariff regime, the Telecom Regulatory Authority of India (Trai)...

Xiaomi Redmi Note 7 Pro Set to Launch Next Week, Confirms Redmi President

Xiaomi has officially confirmed to launch the Redmi Note 7 Pro in China next. The company is still left to...