Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks

Independent TV customers are in jeopardy as the company does not seem like resuming services anytime soon. Back in June this year, Independent TV faced issues with its satellite tv service provider Antrix Corporation over non-clearance of dues. However, the DTH operator promised the services would be resumed shortly and it will clear the pending dues to the satellite signal provider. But nothing happened over the last six months as the customers are still facing no signal issues. Some of the customers are still complaining on Twitter saying that the services remain disrupted. The biggest question looming on customer’s head right now is: will Independent TV provide any refund for the long-term channel pack they chose? Well yes, the DTH operator will surely provide the refund as it guaranteed the same earlier. Sadly, the last update from Independent TV was on August 15, post which the social media handles of the operator stopped responding to the queries asked by the customers.

Independent TV and Antrix Corporation Row Detailed
Firstly, it is important to understand the situations and circumstances which led to Independent TV’s sudden disappearance. The DTH operator first stopped its operations when it was cut off from the source by Antrix Corporation. The commercial arm of ISRO was the signal provider for Independent, and the DTH company owed a hefty sum, Rs 9 crore to be specific in the month of June. Independent TV defaulted on this payment deadline which led to the disconnection of signal from Antrix corporation.