Vodafone India has launched a 'my Vodafone' app for its subscribers to let them manage their Postpaid and Prepaid mobile services.
Similar to Bharti Airtel's ''my airtel app', 'myVodafone' app is free to download application includes ability to check outstanding postpaid bills and un-billed amount, recharge prepaid accounts, make online payments, activate or deactivate any VAS service on postpaid and prepaid mobile etc. Users can also raise requests/ complaints and track their status as well as he/she can view their current 2G or 3G data plan details and data usage.
Currently 'My Vodafone' app is available for Android smartphone users through Google Play Store only and is expected to launch on other Mobile OS soon.
Key Features of My Vodafone app :
Postpaid customers can :
- View your current bill details, charges, un-billed amount, credit limit etc.
- Pay bills with Credit Card
- View recent payments made
- View/Change Bill preferences.
- View current voice plan details, data plan details and recent data usage.
- Manage activation / deactivation of your Value Added Services
- Track status of recent service requests / complaints
- View and subscribe to Best Offers.
Prepaid customers can :
- View and subscribe to Best Offers.
- Check their main and bonus balances
- Recharge account with Credit Card
- View recent recharges and deductions
- View current data plan details and data usage.
- Manage activation / deactivation of your Value Added Services
- Track status of recent service requests / complaints
Things to remember :
- You must be a Vodafone India customer to use the app (not available for business customers)
- To see your account information in the app you need a My Vodafone Login ID and password.
- If you have and existing Login ID and password (created on Vodafone India website) you can use the same. Else you can create a Login ID within the app (using Register option).
- Same Login ID and Password can be used on Web and the app.
- If you’re new to Vodafone or have recently upgraded, your certain account information will be available only after your first bill
- Purchase of the application is free however download charges do apply for downloading from the Android Market Place
- Data charges apply for the app usage and are based on your plan rates
- If you use the app abroad, standard international charges will apply
For more help with the my Vodafone app, speak to your local Vodafone Customer Care or call 111.
