Telecom Minister urges operators to optimize networks to deliver good service

At an event organized by the Ficci-supported International Chamber of Commerce, Telecom Minister Ravi Shankar Prasad said that the complaints of shutting down of mobile towers and lack of spectrum as reasons for call drops cannot be linked together. Instead, they need to optimize their networks.

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“The complaint against call drops and that against tower radiation cannot go together,” he said. “Spectrum has been given (with clearing of spectrum sharing and trading). Do not now give the impression that you only want to collect customers and give no thought to good services. Operators should optimize their network, synchronize the network and also invest in the network,” he added.

Telecom operators have blamed that the shutting down of 7,000 to 10,000 tower sites across major urban cities on the fear of radiation has caused call drops. They called for a national policy for installation of mobile towers.

“There is an exhaustive World Health Organization report on the matter (mobile radiation) that this radiation is not injurious to health. One should only think of the radiation that one is normally exposed in doing X-rays or MRIs,” he said.

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31 Comments on "Telecom Minister urges operators to optimize networks to deliver good service"

 

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SS
September 23, 2015 9:57 am 9:57 AM

Zivame ads on telecom talk make my day! Thank you Tarun! It will also help increasing the viewership! :-p

SS
September 23, 2015 12:50 am 12:50 AM

Hi, fellow members

My friend has recently ported his Airtel delhi number to Airtel TN. All is fine but there is a problem. The device still shows roaming even though the number has permanently been ported to TN with a new SIM. Even though its not a big thing but he feels irritated seeing roaming in home circle.

Any suggestions how to resolve this??

Jeeva
September 23, 2015 9:07 am 9:07 AM

Hi SS..Its actually happens becoz airtel separate Tamilnadu as a two different circle (Tamil Nadu circle and Chennai Circle). If ur mobile shows roaming in Chennai city your sim is belongs to Tamilnadu circle. If ur mobile shows roaming in anywhere in Tamil Nadu except chennai circle your sim is belongs to Chennai circle. This is not not a big problem. Its called LOCAL ROAMING. There is no roaming charges for this. Roaming Charges are applicable only you visit other states. 🙂

SS
September 23, 2015 9:52 am 9:52 AM

Nope, he is in Vellore which is in TN circle!!

Madhan Kumar
September 24, 2015 3:43 pm 3:43 PM

@Jeeva:SS is clearly saying that his frnd bought the SIM in Vellore,T.N Circle & also residing in Vellore then why it still shows roaming?

Sudhakar
September 26, 2015 8:28 am 8:28 AM

Hey. The MCC code of Tamilnadu fraudtel, aircel, fraudafone and BSNL are different.

Aircel Tamilnadu has INA 42 and in Chennai it has INA 41 (I think). BSNL has INA 80 in TN and INA 64 in Chennai.

See. Chennai and Tamilnadu are made RLH in May 2005 itself. So no need to worry.

Jeeva
September 23, 2015 3:30 pm 3:30 PM

He is in Vellore… But his sim is belongs to Chennai Circle. Thats y its show roaming.

Jagannath
September 23, 2015 8:45 am 8:45 AM

Ask him to get his sim replaced from a nearby airtel store. Or order a free 4G sim delivered at his doorstep and then switch the sim card.

SS
September 23, 2015 9:54 am 9:54 AM

Yup, seems like a problem with SIM card of TN circles. One more guy here earlier cited the same problem. Changing SIM, I think, will only be the final solution.

Madhan Kumar
September 23, 2015 2:17 am 2:17 AM

Just break the Airtel SIM & throw it in to dustbin,problem solved,just joking contact AirTel CSC & ask them to transfer the call to higher appellate authority and register a complaint(note down complaint id for future reference) or else visit nearest AirTel Express Store and ask them the reason.Other cases might be some sort of error in AirTel’s system.

Sudhakar
September 26, 2015 8:24 am 8:24 AM

No man. That is the case of MNP port in SIM. I am not in favour of fraudtel. But it is the handset minor problem of showing roaming (even when you use Tamilnadu SIM in Chennai and viceversa)

SS
September 23, 2015 9:56 am 9:56 AM

Oh no no!! It is his years old number! He went to that retailer who said that a triangle at the top of the screen shouldn’t create any issue. LOL!

Madhan Kumar
September 24, 2015 3:41 pm 3:41 PM

Ha ha that’s how people now a days do customer service
,they don’t even knew abt the technical details.As said below try changing the SIM.

Madhan Kumar
September 22, 2015 8:07 pm 8:07 PM

With clearing of spectrum sharing and trading,do not now give the impression that you only want to collect customers and give no thought to good services-This msg is clearly to Airtel & Avoid Looting Fraud COAI grp!

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