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Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks
Vodafone Idea (Vi) on Tuesday, August 19, 2025, announced a strategic collaboration with IBM aimed at streamlining operations, enhancing service reliability, and accelerating digital initiatives through artificial intelligence (AI) and a unified DevOps model powered by automation.
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AI Innovation Hub to Modernize IT
As part of the partnership, Vi said the key to the effort is the newly established AI Innovation Hub, which brings together experts from both companies to co-create AI solutions, automation tools, and digital accelerators aimed at continuously modernizing Vi’s IT and business processes. According to the official release, the AI Innovation Hub will work closely with the unified DevOps team to identify effective ways to infuse AI into Vi’s development and operations functions.
Also Read: Vodafone Idea Set to Finalise IT Outsourcing Deals, Reducing Dependence on IBM
Jagbir Singh, Chief Technology Officer at Vi, said the collaboration marks a “pivotal milestone” in the company’s digital journey. “It reflects our commitment to AI-led innovation and our ambition to drive accelerated growth through intelligent decision-making and automation. The AI Innovation Hub will play a critical role in modernizing our operations and expediting our go-to-market execution of critical business initiatives through faster software development cycles, setting new benchmarks for the telecom industry,” he added.
Through the partnership, Vi aims to deliver smarter digital experiences, improve IT agility, and unlock new revenue opportunities. The AI-enabled unified DevOps implementation will leverage IBM’s global partner ecosystem, industry expertise, and digital accelerators to support continuous innovation and strengthen the company’s long-term digital resilience.
