Apple Backtracks On Unlocking Airtel iPhone In India
Apple has turned back its idea of unlocking Airtel 3G iPhone for Indian users few months back Apple’s global support site was quoting Bharti Airtel has been authorized to legally unlock the handset but things have gone so far that the global support page tells a different story today.
It all started with a tick mark which was listed next to Airtel under “Carrier offers authorized unlocking“ in an article HT1937 which is used to find links to wireless carrier support and basic information about the services currently supported by Apple iPhone.
But the latest modified version of article HT1937 denotes Airtel will be selling locked version of iPhone 3G and iPhone 3GS in India.
The snap shot from Apple support page

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@ross geller
Can you tell me how you went about getting airtel to unlock your iphone? Airtel support 121 is of no help..
Thanks
@ross geller
If the Phone is locked to Airtel and out of 12 Months Contract, Send an e-mail to Nodal Officer (Contact C.Care for e-mail address) for your area and they would respond approximately in a week with Unlock Confirmation.
I did the same and got it unlocked officially.
Hi, I got my iPhone unlocked OFFICIALLY, which I had got from Airtel 13 months ago. It was painful though. For 1 week, I wrote mails to NodalOfficer.KK@airtel.in & 121@airtelindia.com, but it did not help.
Then my friend visited the Airtel Showroom where I had bought the iPhone. And those guys finally got it unlocked. I had send them email at kk.brandshop1@airtel.in.
Total time taken : 2 weeks
Actual unlocking : 1 day (rest of the time went in just emails & visiting Airtel)
The Airtel interface that worked: Airtel showroom where I had bought the iPhone.
Earlier, on request, Airtel unlocked iPhone after 12 months. Though currently it seems that Airtel no longer officially unlocks it http://support.apple.com/kb/HT1937.
Now I am successfully using my iPhone in Finalnd with a local operator.
@Nalin: thanks for the update, atleast now we know that they DO IT when you spend time. Where exactly did you get it unlocked, can you please provide some more details: contact person, phone etc..?
Many Thanks
Hi, after unlocking iPhone legally (after 13 months), does it get locked again if we try to upgrade OS through an other service provider?
Can we do whatever we did with an Airtel-locked iPhone?
na na…. u will not get any problem if u upgrade,. infact i think upgrading a jailbreaked one also will not mess up