TRAI Strict On Pesky Calls & SMS, 22769 Individual Customers Disconnected

By March 29th, 2012 AT 5:31 PM

Telecom Regulatory Authority of India (TRAI) today said that total 22769 subscribers have been disconnected for making pesky calls or messages through individual numbers.

TRAI is monitoring and enforcing the regulations for protection of customers from Unsolicited Commercial calls and SMSs.

According to TRAI after implementation of regulations on 27th September 2011, 36156 subscribers have been issued notices and 22769 mobile/telecom subscribers have been disconnected. In case of telemarketers, in 94 cases telemarketers have been penalized. Also, 4 telemarketers have been blacklisted.

“As per the regulations, if unsolicited commercial calls and SMSes are sent from individual numbers, notice will be served to the customer and his number will be disconnected on second violation,” TRAI said in a statement.

Registered telecom subscribers receiving marketing or unwanted commercial calls or messages may lodge their complaint by dialing or sending SMS to 1909.

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Lucky

Good. But need one more option (How to fine if some body using my proof) or (How many cell no reg in my address proof with out my permission)

Aiswarya R L

Firstonnet : What everyone think this kind of action will stop unwanted calls & sms? After disconnection are these telemarketers avoid to disturb dnd subscribers? Or they will opt new connections & start disturbing dnd subs more aggressively? What all of u think on such TRAI’s action. Would u think telemarketers will leave to calls & sms to india’s biggest, developed market? Pl post ur views here Why would they disturb subscribers more aggressively? I dont think that will happen .TRAI is working in maximum level to reduce telemarketing calls. Don’t you feel so? What more they can do to… Read more »

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