Interview

Tanay Singh Thakur

Telecom Industry Can Benefit from Omni-Channel Contact Centre Solutions: Amit Kumar Gandhi

Telecom Industry Can Benefit from Omni-Channel Contact Centre Solutions: Amit Kumar Gandhi

Contact centre solutions are built to overcome challenges on multiple fronts by offering solutions like personalised experience, quicker resolutions, consistency and 365x24x7 support, says Amit Kumar Gandhi, founder, NovelVox. Q1 – Please Tell Us About Your Current Offerings. How Are You Planning to Further Boost the Offerings in the Near … Read More

Enable Notifications OK No thanks