Interview

Tanay Singh Thakur

Telecom Industry Can Benefit from Omni-Channel Contact Centre Solutions: Amit Kumar Gandhi

Telecom Industry Can Benefit from Omni-Channel Contact Centre Solutions: Amit Kumar Gandhi

Contact centre solutions are built to overcome challenges on multiple fronts by offering solutions like personalised experience, quicker resolutions, consistency and 365x24x7 support, says Amit Kumar Gandhi, founder, NovelVox. Q1 – Please Tell Us About Your Current Offerings. How Are You Planning to Further Boost the Offerings in the Near … Read More

Tanay Singh Thakur

Saankhya Labs Working on Next Gen 5G Products, to Launch in 2022

Saankhya Labs Working on Next Gen 5G Products, to Launch in 2022

India should focus not only on the manufacturing of chips but also on the development of intellectual property that goes into these chips says Hemant Mallapur, Co-Founder & EVP Engineering, Saankhya Labs. Q1. How Has the Global Shortage of Semiconductors Impacted the Industry? Answer – Semiconductors are critical for every market … Read More

Tanay Singh Thakur

TSSC Believes Up-Skilling of Telecom Workers Necessary

TSSC Believes Up-Skilling of Telecom Workers Necessary

The recently announced reforms for the telecom sector will have a huge impact on the ecosystem. It will ease the operational burden on the TSP’s creating space for growth into new avenues like 5G, says Mr Arvind Bali, CEO, Telecom Sector Skill Council (TSSC). Pandemic is on a downturn in … Read More

Tanay Singh Thakur

Open Technologies Will Power 5G: Rajesh Gangadhar, STL

Open Technologies Will Power 5G: Rajesh Gangadhar, STL

Open RAN will foster innovation and reduce time to market of critical features and capabilities that are essential to 5G because of the larger set of vendors that will now be competing in the market, says Rajesh Gangadhar, CTO – Access Solutions, STL. Q1. What is the operator sentiment towards OpenRAN? … Read More

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