Bharti Airtel Crosses a Milestone of 100 Company-Owned-Company-Operated Airtel Stores Across India

By April 9th, 2014 AT 2:49 PM

Bharti Airtel today announced that it has crossed the milestone of 100 Company-Owned-Company-Operated (COCO) Airtel retail outlets opened across India over the last 14 months.

airtel_store

These all new Airtel stores are in line with the company’s long term drive towards delivering the best service experience for customers and will offer end-to-end service support for their Airtel mobile, dongle and broadband connections.

Airtel ventured into its COCO stores with the opening of the first Airtel stores at South Extension (New Delhi) in February, 2013. In a span of 14 months, this retail footprint has been extended to 35 cities and towns across 14 states – thus complimenting Airtel’s existing distribution span.

Airtel stores employ a total of over 1,000 staff members who have been trained to address customer service requests and guide customers looking to buy a new device to suit their needs.

The new Airtel stores also has outlets that will be run as well as managed by women employees, and will focus on addressing the needs of female customers across the country especially tier 2 and 3 cities.

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YogeshJayaram hegde Recent comment authors
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Yogesh
Yogesh

Airtel : For 2013-14 : total revenue 857 bn ; net profit : 28 Bn ; for fourth quarter : jan – march ’14 : total revenue : 222 bn ; net profit : 9.6 bn ; n at 31st march 2014 : Net debt : 605 Bn.

Jayaram hegde
Jayaram hegde

It’s nice claim 100 coco in India, but the experience at most of the outlets are more like govt office,long Q, not so courteous staff , indifferent behaviour ,not connected to net,etc

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