Telcos Can’t be Stopped to Reissue Deactivated Numbers: Supreme Court

telcos cant be stopped to reissue deactivated

The Supreme Court (SC) has made it clear that it won’t ask the telcos to stop issuing phone numbers which were deactivated. The pain point for the consumer here is that when the SIM is deactivated, the number is reissued to some other person after a certain amount of time (90 days). Due to this, the personal information that is associated with the deactivated number, such as the data that is there for WhatsApp may become accessible to another person the number is issued to.

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According to a TNN report, a bench of Justices Sanjiv Khanna and SVN Bhatti dismissed a petition by advocate Rajeshwari, who had asked the apex court to send a directive to TRAI (Telecom Regulatory Authority of India) to instruct the telcos from not reissuing the deactivated mobile numbers to new customers.

But TRAI, through advocate Sanjay Kapur, told the apex court that the reallocation of numbering resources is under the domain of the Department of Telecommunications (DoT). Further, the number which has been deactivated is not reissued until 90 days. Thus, the SC believes that it is the duty of the customer to take adequate steps to ensure that privacy is maintained. Users can deactivate their WhatsApp account if they want to discontinue their number.

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