TPG Telecom and Ericsson Partner for AI-Powered Network Performance Solution

TPG Telecom and Ericsson have partnered to revolutionise mobile network performance for TPG Telecom‘s customers. According to the joint statement, the collaboration introduces a cloud-native and AI-powered analytics tool. Under the multi-year agreement, TPG Telecom and Ericsson will deliver an Australian-first solution that employs cutting-edge technology to pinpoint and optimise mobile network performance on an individual subscriber level.

• Make Telecom Talk My Trusted Source
• 
• 

Also Read: One NZ, Optus and TPG Telecom Deploy IPAA for Accelerating 5G Deployments

Analytics Solution

The solution is based on Ericsson Expert Analytics and EXFO Adaptive Service Assurance. It offers TPG Telecom’s Technology, Network, and Care teams a detailed understanding of individual subscriber experiences across various services like 4G, 5G Mobile, Fixed Wireless Access, and IoT. The solution utilizes smart data collection with embedded intelligence to predict, prioritize, and resolve performance issues in real time.

Ericsson stated that the analytics tool aims to improve TPG Telecom’s ability to react to network issues quickly, enhance overall network performance, reduce infrastructure-based diagnostics, and provide better service experiences for customers.

Integration

According to the official release, the solution integrates multiple components, including Ericsson Expert Analytics, EXFO adaptive service assurance, and Ericsson software probes, as part of Ericsson’s dual-mode 5G Core. This integration provides end-to-end network visibility and cost reductions.

Deployment

TPG Telecom is said to be the first Australian communication service provider (CSP) to implement Ericsson Expert Analytics in a commercial network using cloud-native technologies. This deployment aims to offer scalability, agility, and resilience to adapt to evolving network requirements.