Trai Issues Consultation Paper on Simplifying the MNP Process

The Telecom Regulatory Authority of India (Trai) has today issued a paper on ‘Review of the Mobile Number Portability (MNP) process‘ for the consultation of stakeholders. In the consultation paper, Trai said that Mobile Number Portability Service Providers (MNPSPs) are monitored periodically to study the pattern of rejection of porting requests by the Donor Operator (DO). The analysis of reports had suggested that the rejections on the grounds of ‘Unique Porting Code (UPC) Mismatch’ and ‘Unique Porting Code (UPC) expired’ constituted about 40% of the total rejections.

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And to address the issues faced by the subscribers, the draft for Telecommunications Mobile Number Portability (seventh amendment), Regulations 2017, was issued on August 16, 2007, seeking comments from the stakeholders by September 28, 2017. After examining and analysing the comments received from the stakeholders, Trai observed that in addition to the amendments as proposed in the draft MNP regulations as mentioned above, various other issues were also raised by stakeholders, and new mechanisms for UPC generation were suggested.

Due to the recent closure & discontinuation of wireless access services by some of Telecom Service Providers (TSPs) in few or all the Licensed Service Areas (LSAs), a substantial number of subscribers have been forced to port their mobile number to other TSPs.

Right after the closure of services by a TSP, Trai received a large number of complaints related to the difficulties faced by the subscribers of these service providers in porting their mobile numbers.