TELECOM TALK’s TAKE ON IDEA CELLULAR SPICE VENTURE

idea-cellular-spice-telecomIts almost an year since IDEA CELLULAR took over Spice Telecom but still the MDN(mobile dynamic number)  of Punjab circle are not updated in there website if any Punjab customer tries for an e-recharge from the website its displayed  “Please contact customer care this is not a valid Idea number”.

As in present day almost all web user wants to be hassle free and do the things “e-way” one might be quite interested in getting an e-recharge than going to a market shop for Top-up everyday.

Also if one tries to register in the website for “My Account” then also the customer is helpless.

In addition to it the call to Ideas toll free number is not getting thru from Punjab circle. If we talk about the above, initially one can understand that these things takes time in getting to the system processes but 1 year is quite enough time to make any process streamline. Hope that IDEA CELLULAR will find an idea for modernize the above soon.

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21 Comments on "TELECOM TALK’s TAKE ON IDEA CELLULAR SPICE VENTURE"

 

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zareef
July 21, 2009 12:53 pm 12:53 PM

@abhijit
but vodafone recover that very soon they have good of service not like spice/idea

MOHAN
July 20, 2009 3:16 pm 3:16 PM
Guys just got this info as I was browsing on web about IDEA CELLULAR…!!! According to this info, IDEA has a deal with IBM for complete transformation of SPICE to IDEA…!! They have said that it would take 27 Months from FEB – 2009 for complete transformation.. So as of now 6 months is over, still 21 months remaining.. So it still takes nearly 2 years for SPICE to become IDEA… :(..!!!??? SOURCE: http://www-03.ibm.com/press/us/en/pressrelease/26564.wss I think it would be too difficult for IDEA in competitive market like Bangalore (Karnataka) with out good quality of service and good VAS services like… Read more »
abhijit
July 18, 2009 12:36 pm 12:36 PM

@zareef
It will take time to clear the bad patch(created by Spice Telecom)in Punjab & karnataka circle.The same situation faced by Vodafone customers earlier when it was transferred from Hutch to Vodafone.But now it seems to OK.Atleast no body complain now regarding talk time thievery in Voda.Hutch was master on that business.Net result,elimination from mobile business.You can not cheat customers tooooo many days in this high competitive market.

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