Tata Docomo launches ‘Emergency Talktime’ services for its prepaid customers

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Tata Docomo has launched ‘Emergency Talktime Service’ for its prepaid GSM customers in Karnataka. The service allows its customers to stay connected by enjoying credit talktime.

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Tata Docomo customers can get a talktime credit of Rs. 4 by simply sending the SMS ‘Loan’ to 369 or Dialling USSD *369# from their mobile. It is a toll-free facility, and the credit amount will be recovered within 24hrs with a nominal fee. To avail of this service, customers should have completed at least 90 days on Tata Docomo’s network and should have less than Rs. 5 as talktime balance. Moreover, customers are eligible to take subsequent talktime credit after the recovery of previous credit.

Commenting on the launch of this new service, Mr Ashok Ghose, MBU Head, Karnataka and Kerala, Tata Docomo said, “The ‘Emergency Talktime’ credit service has been designed to enable our customers to stay connected in pressing times when they are left with low talktime balance. This service has been introduced keeping in mind the needs of our customers, especially in the case of an emergency.”

Also read : Airtel Now Offering upto Rs.50 advance balance loan

96 percent of the youth in India use prepaid plans, as it is best suited for those with medium to low usage habits, and do not want to enter into monthly billing cycles. The ease of use of prepaid plans attracts more millennials who are looking out for small recharge packets as they often run out of the balance. This innovative service will help them be worry free; in case they are in dire need of the emergency talktime.

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Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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