Review PayTM-My Way To Recharge Online!

PayTM-My Way To Recharge OnlineWe at TT always try to share our experiences good or bad with our readers.

In that so called urge to share Good with our readers we came across a site which we found as a secure, easy and reliable medium for mobile users to recharge their prepaid mobile phone and get special offers/deals a couple of months back.

Many might know the site, but we have not yet shared any info of the site on the very first day we used because we wanted to experience the service much, judge and put front our readers. This is our deal!

PayTM (Pay Through Mobile) is a PCI DSS certified commerce platform that enables users to make secure payments on Web, WAP, IVR and SMS through credit card, debit card, bank account, mobile wallet or prepaid cash cards. is an effort to offer a secure, easy and reliable medium for mobile users to recharge their prepaid mobile phone and get special offers/deals. At, you can buy instant mobile recharge for mobile operators, such as Airtel, Vodafone, Reliance, Idea, BSNL, Uninor, Tata Indicom, Aircel, Tata Docomo, Loop Mobile, MTS, STel, and Videocon, among others.PayTM is a product of One97 Communications.

What we feel-THE GOOD:

1) Easiest and quickest mode of registration. Only details like

a) Mobile Number b) Password c) Confirm and

d) E-mail are required

2) Safest and quickest way of Recharge

3) All Networks available for Recharge

4) No extra taxes or service charge, pay only for your recharge Amount.

5) Different payment Modes-Internet Banking, Credit, Debit, Done Card

6) Very simple Account Management system

7) Even special Recharge coupons available


I have been using their services from about 2 months and found no technical glitches, recharge problems or delay in making a recharge. I have tried many different Online Recharge portals where I faced problems making payment, delay in recharge and even lost 300Rs on a failed recharge.

Regarding their customer care in our course of usage, there a raised no need for us to contact them since their service is picture perfecto! And finally what we want to say is…..

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96 Comments on "Review PayTM-My Way To Recharge Online!"


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November 2, 2015 1:02 pm 1:02 PM

When i was tried to recharge to my idea mobile by using debit card money was debited but recharge was not done when i was contacted to idea coustmer care they saif that we didnot get any order from paytm.i didnot get my money back.its a worest customer care for paytm.for this coustmer care i was wasted 10 rs there is no use

September 6, 2015 2:35 pm 2:35 PM

i have lost my 110 rs frm bank… no recharge has been done… cheating ..don’t use paytm… better uninstall paytm…

Lalit Kumar
October 2, 2014 1:32 pm 1:32 PM

I have recharged my Airtel/Idea recharge through Paytm App. Via Net Banking of Rs 499/- on 01102014. Bank notification has come that payment maid to Paytm. But my Data is not recharged yet. Paytm wellet is showing ‘0’ balance. Now what to do it’s 24 hour passed. This matter I informed to Ptm customer service. But no action yet. Kindly guide me to solve this problem. It’s hardened money.

August 11, 2014 1:26 pm 1:26 PM

Paytm is not capable to do special recharge of tata docomo plans. I tried two times and both time did not get the full benefit as per plan. Paytm did only normal top up recharge even after selecting the special recharge option. So please do not use Paytm in case of any special recharges and prefer retailer’s official website to do the same. Because in case of any issue you can not reach to retailer as they will not be responsible if recharge is done through third party website

July 10, 2014 12:24 pm 12:24 PM

I am a new customer to PayTM. It is user friendly and good. However you should be careful in choosing the valid and right recharge amount. If you recharged with some invalid offer from the bank, the amount would be returned to the bank within 3 days. In PayTM, it is gone. You can not get refunded as it would go to the Service provider. I lost Rs.32/- with Tatadocomo. If recharged with 30/- or 40/- it is success and very easy. First time users be careful otherwise the service is good.

May 8, 2014 12:08 am 12:08 AM

PayTM has one disadvantage, that is it dont have option to recharge MNP mobile numbers, i complaint many times but PayTM not able to rectify their service. some times IVRS not respond well.

Vikas Kumar
May 3, 2014 9:57 pm 9:57 PM

PayTM cannot recharge seasonal Tata Docomo special recharges.

March 8, 2014 11:37 am 11:37 AM

I did my recharge on paytm and they didnot recharge it but charged my bank account also they didnot refund back my money.Everyday I mail them they say that we are coordinating with operator and it will take more 48hrs.12days passed and everyday the same reason.What should I do? Where should I complaint against them?.

arun mahajan
March 8, 2014 9:41 am 9:41 AM

I would suggest every body not to use pay TM. The main motive of the company to make money. No service
I have recharged my tata photon plus three or four times but happens is The money transfer is successful in their a/c but recharge gets failure.
Now they keep the money on the portal which they say the money refunded.
Money will be their on the site but these greedy people will njot refund the money in your bank a/c.

how cheep the motive of the company.
never ever us the site.

March 8, 2014 11:07 am 11:07 AM

Oh common, there is a option of “refund to bank”. Open your eyes before defaming any company. I am glad to be a paytm customer and they have awesome service.

March 8, 2014 10:14 am 10:14 AM

Paytm clearly states they return failed recharges to Paytm Cash and not to bank account. You are allowed to transfer from Paytm Cash to your bank account with a single click. It is therefore wrong to accuse Paytm of following unfair practices.

I am a happy Paytm customer since they came into existence and any recharge issues were always graciously resolved by their team.

Arvind Singh
October 25, 2013 6:43 pm 6:43 PM

Dont use paytm. Now a days just they are eating costumers money even they didnt provided any contact number if ur recharge fails then be sure that u will not get any response from these guys. They just provided one email address that is now of no use no body will reply for your complaints.

August 11, 2014 1:29 pm 1:29 PM

Agreed, I too faced such issue many times and when I dropped any mail to them for the same got same reply that ‘ There was some technical problem at our end which now have been rectified’. but issue is still persist.


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