Poll: MNP In India One Year of Completion are Customers Happy?

Poll: MNP In India One Year of Completion are Customers HappyMNP is a year old today the much awaited customer centric service was launched back in 20th Jan 2011 for Indian mobile customers with which most of customers were benefited from this and few of there faced concerns.

If you remember we also did a Pre Poll MNP analysis which gave us a sleek idea which operator will be in a bigger risk of losing customer in the first phase and the results also matched with the official stats which was out.

One of our dedicated team mate DB then decided to come up with MNP user experience page which was first of its kind in the web which highlighted issues while porting out time taken to port out operators who were acting fussy towards customers and we decided to bring in one page we got overwhelming response from readers .

Most of the customers who opted for MNP were not happy due to various issue who again went back to the previous operator due to various reason.Today after the one year of completion of MNP we now ask you is MNP a hit or a flop are customers happy do share your views via comments.




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95 Comments on "Poll: MNP In India One Year of Completion are Customers Happy?"

 

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March 11, 2012 1:14 pm 1:14 PM

@Deepak +10000

AsitPaul
February 8, 2012 7:02 am 7:02 AM

@karthik
If indoor or outdoor coverage is the only problem, then first call 198 and lodge a complain.
I was facing coverage issue and after some calls and mails, they visited my area and optimized the thing, now full coverage! Actually, towers are made mainly taking bribe, not for optimized coverage mostly.

If you still want to leave AirTel, then send request after some time.
Good luck!

karthik
February 7, 2012 5:33 pm 5:33 PM

My AIRTEL mobile number 9952172142 last 3years i continued in airtel.I need to change my network for a reason of tower strength is very low inside my home.
4-2-2012 i will be send PORT 9952172142 to 1900.ubto date am not received any Unique Porting
Code. I called customer care most of times they give reference number CUNRM20207368920. PLEASE PROVIDE ME UNIQUE PORTING CODE SOON.

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