TRAI Imposes Additional Fines on Telcos for Failing to Stop Spam Calls: Report

The Telecom Regulatory Authority of India (TRAI) has imposed additional fines on the telcos for failing to stop the spam calls made to the customers on their network. TRAI has gotten very strict when it comes to matters such as spam or fraudulent communications. Under the Telecom Commercial Communication Customer Preference Regulations (TCCCPR), TRAI has imposed these financial penalties on the telcos. But the telcos don’t believe they should be penalised here because they have no responsibility for the generation of spam calls.

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But their failure to curb spam calls is good enough for TRAI to impose financial penalties. This time, TRAI has imposed Rs 12 crore on all the telcos including Bharti Airtel, Reliance Jio, Vodafone Idea (Vi), and Bharat Sanchar Nigam Limited (BSNL). Earlier, about Rs 141 crore worth of penalties were imposed for the same thing on the telcos, according to an ET report.

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Since the telcos are not paying the fines, TRAI has asked the Department of Telecommunications (DoT) to encash bank guarantees (BGs) to recover the amount. DoT has not done it yet and is still considering on the matter.

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