Tata Docomo Takes Customer Service to the Next Level With LIVE CHAT

By June 28th, 2010 AT 4:13 PM

Living true to its promise of repeatedly redefining the telecom experience for its subscribers and Having the right tools to meet customer care needs with speed, Tata Docomo, GSM Mobile service operator has introduced “Live Chat” platform which offers real time query and resolving the customer’s issue.

Tata Docomo’s yet another unique Live Chat service provides a refreshingly different telecom experience to its GSM customers. The new service designed to help customers wherein its customer care executive will chat with website visitors in real time and have their questions answered instantly. The Live Chat service will be available 24×7 and also allows to share files during the chat session to the executive.

The Live Chat tools also enabled Tata Docomo’s existing or prospective subscribers to submit their query for a new connection by giving their details.User when submit their query or details will get a chat window and a customer service executive will be on line to resolve the query or issue in real time.

To know more on Live Chat visit here : Tata Docomo Live Chat

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