Salesforce to Cut 1,000 Jobs Amid AI Expansion: Report

Salesforce is cutting over 1,000 jobs while simultaneously hiring employees to support its new artificial intelligence (AI) product sales. Displaced employees will have the opportunity to apply for internal positions, Bloomberg News reported on Monday, citing a source.

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Also Read: AMD to Lay Off 4 percent Workforce to Focus on AI Chip Development: Report

Uncertainty Surrounds Impacted Divisions

However, the report added that it remains unclear which divisions are most affected by the layoffs. As of January 31, 2024, the customer relationship management software company reported having 72,682 employees in its annual filing.

Agentforce

In December last year, CEO Marc Benioff announced that Salesforce had secured over 1,000 paid deals for “Agentforce,” its AI-powered virtual representative platform.

Earlier reports indicated that Salesforce had been downsising its workforce. The Wall Street Journal reported in January 2024 that the company laid off approximately 700 employees, while Bloomberg News later reported an additional 300 job cuts in July 2024.

Also Read: Salesforce Introduces New Family of Multimodal Action Models Named TACO

Introduced TACO

Earlier in January 2025, Salesforce AI Research introduced TACO, a family of multimodal large action models designed to improve performance on complex, multi-step problems that require multiple reasoning across various data types, such as images, text, and calculations.