BSNL Wings: A VoIP Calling Solution for Subscribers in Areas With Poor Connectivity

Even during tough times and being financially surrounded in difficulty, last year, the state led telecom operator Bharat Sanchar Nigam Limited (BSNL) launched its internet-telephony service called BSNL Wings. The BSNL Wings service uses the Voice Over Internet Protocol (VoIP) to route voice calls over an internet connection instead of the conventional manner. With this new service, BSNL seeks to gain the share of the pie, which currently over-the-top apps like WhatsApp and Facebook messenger have occupied. In the regions with low cellular connectivity, where Wi-Fi is accessible, the VoIP calls make up a large chunk of total calls, and with BSNL Wings, the state-led telco seeks to dominate this sector only.

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BSNL Wings: VoIP Based Service for Areas with Poor Cellular Connectivity

The reason why BSNL has debuted the Wings service is that the telco wants to serve the subscribers in areas with poor cellular connectivity. During the launch of BSNL Wings, the telecom operator had highlighted that VoIP services could be an innovative solution for the subscribers in the region where there is poor cellular connectivity. In these areas, the users struggle to make calls, however, with an internet connection and with a VoIP service, it won’t matter which operator the subscribers use, since they will be able to make calls over the internet.

Another advantage which BSNL Wings users will experience is that they will simply have to pay an upfront amount at the start of the year to access the BSNL Wings service. After this initial payment, the BSNL Wings service will be free for the entire year to the subscriber. The subscriber will have to download the BSNL Wings app, register with their login details and make the one-time payment. The users of BSNL Wings will also be able to make video calls through the app as well, which will be another added advantage. Also, since BSNL Wings uses the Packet Switching technology, users will be able to make calls from their laptops, desktops, landlines or even a SIM-less mobile phone.