Indian private airline Air India announced on Wednesday the rollout of Wi-Fi internet connectivity services on its domestic and international flights. The service is available on its widebody Airbus A350, Boeing 787-9, and select Airbus A321neo aircraft. This makes Air India the first to offer in-flight Wi-Fi internet connectivity on flights within India, the airline said.
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Air India's In-Flight Wi-Fi Service
This service allows passengers to stay connected during their flights, whether for work or leisure, with access to browsing, social media, and messaging services.
Accessible on Wi-Fi-enabled devices such as laptops, tablets, and smartphones with iOS or Android operating systems, the in-flight Wi-Fi will also allow guests to connect multiple devices simultaneously when above 10,000 feet, the airline said.
"Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency," said Rajesh Dogra, Chief Customer Experience Officer at Air India.
Pilot Program on International Routes
The deployment of Wi-Fi on domestic routes follows an ongoing pilot programme on international services operated by the Airbus A350, select Airbus A321 neo and Boeing B787-9 aircraft serving international destinations including New York, London, Paris and Singapore. As with the domestic offer, Wi-Fi is complimentary for an introductory period, Air India added.
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Air India said it will progressively roll out the service on other aircraft in its fleet over time.
However, Air India noted, "In-flight Wi-Fi connections depend on factors such as satellite connectivity, overall bandwidth usage, routes, and government restrictions."
How to Access Air India's Wi-Fi Service
To access the Wi-Fi, passengers need to enable Wi-Fi, select the ‘Air India Wi-Fi’ network, and enter their PNR and last name on the portal.
