Breaking: Vodafone Idea Introduces Data Packs Bundled With Handset Loss Insurance

According to Vi’s insurance terms, the handset loss cover applies to theft or loss of the registered device, subject to eligibility checks carried out by ABHICL. The insured handset must be registered against the Vi number, should not be older than three years at the time of purchase, and must meet the insurer’s eligibility criteria. Customers are required to complete the registration process within 48 hours of receiving an SMS from the insurance partner to activate coverage. The final insured value is determined in real time based on the handset’s details, with a maximum cap of Rs 25,000

The insurance product excludes several scenarios, including loss due to negligence, unattended devices in public places, losses occurring at the customer’s residence, software or data loss, refurbished or second-hand devices, and cases involving fraud or incomplete documentation. Claims are handled directly by ABHICL, with Vodafone Idea positioning itself strictly as a facilitator rather than an insurer.

Also Read: Over 20 Percent of Vodafone Idea’s Subscribers Are Inactive: IIFL Capital Report

The packs also reflect a growing trend in Indian telecom where operators are increasingly bundling insurance, financial protection, and utility-style services with mobile recharges. For Vi, which continues to face pressure from subscriber churn and a relatively weaker 5G footprint compared to its larger peers, such bundled offerings may help retain low-usage or secondary SIM customers without significantly increasing network costs.

It looks like the launch signals Vi’s intent to experiment beyond traditional tariff structures as competition in India’s telecom market intensifies.

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