TATA INDICOM’S WEBSITE SLIPPING OUT MOBILE NUMBERS.

By May 24th, 2009 AT 6:51 PM

tataindicomwebpagebug

When we talk about Telecom operator’s website Tata Indicom’s website comes one step ahead of other operators be it design or the content they score one step ahead of others but one small bug spoils the reputation of the site.The Customer Complaint Search page of Tata Indicom website is disclosing the mobile numbers of those users who have lodge an online complaint via Complaints and Feedback page.

When a complaint is made a 5 digit docket number (complaint number) is assigned for further reference a separate page is allocated to check the status of the complaint (Link not attached on purpose).So here comes the bug if we randomly generate a 5 digit docket number between 30000 and 70000 and submit the desired number under the complaint number section and hit the search tab the output comes something like this.

Complaint Number: 5 Digit Docket Number
Telephone Number: Mobile/Telephone number of user who made a complaint
Circle: Telecom Circle
Nature of Complaint: like whether it’s related to Billing/handset/network
Created Date: when the complaint was lodged
Complaint Status: Status of complaint

Though they have kept the customers mobile/telephone number for internal purposes but a bug like this  can feed the spammers appetite if TataIndicom Guys are reading this, make the telephone number section  private as soon as possible before the matter goes out of hand.

A Happy Geek and a Network Research Engineer with a really cool day job…

15
Leave a Reply

avatar
Photo and Image Files
 
 
 
15 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
12 Comment authors
aditavinash mishrasaravananjaikumarTarun Recent comment authors
newest oldest most voted
adit
adit

i want to make my airtel and tataindicom number as private number
pls send me what all formalities required. i m from andhra pradesh

adit
adit

i want to make my airtel and tataindicom number as private number
pls send me what all formalities required

Recent Posts

Google Inbox Officially Shutting Down on April 2

Google is shutting down on April 2 its email app “Inbox” that gave users options like advanced filtering, message snoozing...

Trai Channel Selector App Will Let You Optimise Lowest Monthly Bill for Your DTH or Cable Subscription

While a lot of DTH and cable TV subscribers have made the switch to the new Trai based channel packs,...

Google Stadia Game Streaming Platform Introduced, Will Launch Later in 2019

Google launched Stadia, the company’s own gaming streaming platform at the Game Developers Conference (GDC) which was held in San...