MNP: BSNL Emerged As Most Preferred Mobile Network in Andhra Pradesh

After huge public outcry and loosing the ground in almost 19 telecom circles over Mobile Number Potability, India’s National Telecom backbone Bharat Sanchar Nigam Ltd (BSNL) emerged as most preferred Mobile Service operator in Andhra Pradesh telecom Circle, yes you read it right BSNL becomes most preferred mobile network  in AP.

With in the two months of the launch of Mobile Number Portability, BSNL AP circle grab around 55,887 Port IN customers from other private operators while loose just 16,714 (till 2nd week of March 2011) of its GSM customers shifted to other networks.

According to Mr. Rajeev Agarwal, CGMT , BSNL AP circle, “Our special tariff packs like Bandham & Nestham 2G and 3G plans are attractive and affordable for everyone and We hope more the benefit from the MNP due to our low tariff and widen network. The next biggest MNP gainer or 2nd best performer in the Andhra Pradesh telecom circle was Bharti Airtel, which gained of approx 15000 users in last two months, less than half of BSNL’s.”

Mr Agrawal also said that focusing on customer care made all the difference. We trained all our customer service staffers. I talked to all the 26,000 strong staff through video conferencing and briefed them on the way to proceed. To improve the customer care, BSNL AP launched an SMS CARE, wherein BSNL subscriber can send a SMS to 54141 (toll free) if any problem relating to GSM network.

MNP Data- Andhra Pradesh Telecom Circle :

Mobile Service Operator MNP :  Net Gain / Loss (Number of Subscribers)
Aircel 3,515
Airtel 15,381
BSNL 35,306
IDEA Cellular (-)146
Etisalat DB (Cheers Mobile) (-)20
MTS (CDMA) 277
Reliance GSM (-)7,484
Reliance CDMA (-)18,995
Tata Docomo 2576
Tata Indicom (CDMA) (-)15,683
Uninor 1,851
Vodafone (-)16,578

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45 Comments on "MNP: BSNL Emerged As Most Preferred Mobile Network in Andhra Pradesh"

 

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RAMAN
May 7, 2011 2:52 pm 2:52 PM

@Pavan
BSNL HAS IMPROVED ITS SERVICE A LOT. NOW ONCE AGAIN PEOPLE STARTED BELIEVING THAT BSNL IS BEST FOR THEM

Pavan
April 24, 2011 8:26 am 8:26 AM

BSNL has excellent 2G coverage all over Karnataka. They are present in each and every corner of Karnataka. Now BSNL tops & AirTel goes down…

Jitendra
April 13, 2011 1:55 am 1:55 AM

rjs :Good Job done by BSNL. Other Circles Should learn from AP Circle.

Preferbly Maharashtra circle CGM & entire mobile, broadband, landline Tarang team members. Shame on Mh CGM whose team not showing interest to improve Mh Alibaug, Raigad etc district, South Goa’s network coverage. Even new entrant Tata DoCOmo, Uninor reached in rural part of South Goa & still BSNL team searching the location for their bts from last 6years search…. North Goa improved by same team.

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