Lava Announces ‘Ultimate Money Back Challenge,’ Offering 30-Day Return Scheme With Money Back

Lava International today announced a unique scheme for the Indian consumers called ‘The Ultimate Money Back Challenge.’ Under this scheme, Lava is offering a refund for purchases Lava smartphones and return it in 30 days if they’re not satisfied with the product. “In case a customer is not happy with the experience, he can return the handset and take his money back within 30 days.

Lava Z25

Furthermore, Lava says that for those who decide to continue with the products, Lava is offering a 2-year warranty. However, the product has to be purchased after October 1, 2017. Customers can return the handset at the nearest Lava service center.

lava-customer-support

Here’s how the process works:

  1. Customers buy a Lava handset after October 1, 2017
  2. After using the product, if customers are not satisfied, they can return it to Lava within 30 days from the date of purchase.
  3. Customers can return the handsets at the nearest Lava Service Center.
  4. After processing the request by taking the details of the customer and validating the documents, the service center executive will give a cheque to the customer.
  5. A nominal processing fee will be charged from the customer. The charges vary with the device, and the full list of charges are given below.
  6. Customer will receive a phone call from Lava to verify the details and the customer can deposit the cheque in his bank account after four working days.

lava-ultimate-mney-back-challenge-models

This is a unique offer from Lava and almost all the Lava smartphones are eligible for the offer. While several smartphone brands in India are providing one-time screen replacement, Lava has gone ahead and announced the ‘Ultimate Money Back Challenge.’ In addition, several Lava feature phones are also part of this scheme.

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5 Comments on "Lava Announces ‘Ultimate Money Back Challenge,’ Offering 30-Day Return Scheme With Money Back"

 

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Santosh
October 3, 2017 7:08 am 7:08 AM

Lava will sell all their junk, discarded and manufacturing defect mobiles and will earn as handling charges when customer return their mobile…. Nice plan to get money from their discarded mobile.

Saket
October 3, 2017 7:07 am 7:07 AM

Who will take pain to visit and get money.
Again it’s penalty for using 30 days, which is very high cost, better sell at olx

Prithvi
October 2, 2017 6:26 pm 6:26 PM

Any idea how Lava phones, their after-sales service fare in terms of quality of device, service ?

Kaushik
October 4, 2017 10:28 pm 10:28 PM

Bad, bad, and bad.

Prince
January 9, 2018 8:27 pm 8:27 PM

Very bad

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