Airtel Implements International Call Display Solution; Other TSPs Assessing Feasibility

Bharti Airtel has implemented a technical solution that displays “International Call” for all calls received from outside the country. Other Telecom Service Providers (TSPs) are exploring the technical feasibility of implementing the same, the Ministry of Communications said in a statement on Tuesday, while cautioning the public to remain vigilant about the spoofed international calls.

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Also Read: Airtel Launches AI-Powered Network Solution for Spam Detection

Spoofed International Calls Prevention System

The Department of Telecommunication (DoT) rolled out the International Incoming Spoofed Calls Prevention System on 22nd October 2024 to curb cybercrimes using manipulated Calling Line Identity (CLI). This system identifies and blocks calls made by fraudsters abroad that appear as Indian numbers. These spoofed calls have been linked to a range of fraudulent activities, including impersonation of DoT/TRAI officials, fake arrests, narcotics scams, sex racket arrests, and threats of mobile disconnection.

Significant Impact

DoT highlighted that the system has already made a significant impact. Within the first 24 hours of its implementation, 1.35 crore spoofed calls, representing about 90 percent of all tampered international calls, were blocked by TSPs. By December, the number of such calls dropped to 6 lakhs, reflecting the system’s success.

Fraudsters Adapt

However, fraudsters have adapted their tactics, now using international numbers starting with codes such as +8, +85, and +65 to impersonate Indian government authorities like TRAI, the police, and tax departments. In response, the DoT has recommended that TSPs display a message like “International Call” for all incoming calls from outside the country. Bharti Airtel has already implemented this solution, while other telecom providers are assessing the technical feasibility of following suit, according to the Ministry.