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Highlights
- Vi has opened its Mumbai retail stores as temporary rain shelters during heavy monsoon rains.
- Citizens can use Vi Stores to take shelter and charge mobile phones.
- Residents can locate nearby Vi rain shelters through Google Maps.
Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks
Amid heavy monsoon rains causing widespread waterlogging, flooding, and disruptions to daily commutes across Mumbai, telecom operator Vodafone Idea (Vi) said that, like every year, it has opened its retail stores across the city as temporary shelters for citizens affected by the downpour.
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Vi Stores Turned Into Rain Shelters Across Mumbai
The initiative allows commuters and residents to take refuge at their nearest Vi Store, charge their mobile phones, and access a safe and comfortable space until weather conditions improve. The facility is available immediately across Vi’s retail network in Mumbai.
“Vi has transformed its stores into welcoming spaces where anyone caught in the rain can simply walk into their nearest Vi Store and take shelter until it is safe to continue their journey,” Vi said in an official release dated July 22, 2026.
Vi Extends Customer Support Beyond Connectivity
The company said the move is aimed at providing support to citizens during challenging weather conditions and ensuring assistance is accessible beyond regular telecom services. Mumbaikars can locate the nearest Vi Store serving as a rain shelter through Google Maps using their current location.
“Through its widespread network of retail stores in Mumbai, Vi aims to reassure people that help is within reach for those caught in unexpected downpours,” the official release added.
Vi’s Customer First Philosophy
The initiative, the company said, is an extension of Vi’s Customer First philosophy and reflects the brand’s commitment to delivering responsive support. “Turning its retail stores into spaces of comfort and care during challenging times is one such initiative by Vi to strengthen its connection with customers and local communities, beyond connectivity,” the company said.
