Jio Plans to Offer Subscription-Based AI Services for Small Businesses: Report

Jio plans to offer AI-driven services to small businesses, such as automated customer identification and messaging tools at affordable monthly subscription rates.

Highlights

  • Jio plans to integrate AI services across various sectors, enhancing functionality and reducing costs.
  • A framework prioritising cloud-driven AI is essential for India's digital growth.
  • Small businesses can benefit from automated customer services at affordable rates.

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Jio Plans to Provide Subscription-Based AI Services for Small Businesses: Report
Jio envisioned Artificial Intelligence (AI) services expanding to all sectors with a range of use cases across education, healthcare, and retail, with cloud infrastructure playing a key role. A general framework prioritising cloud-driven AI and local data storage will be essential to fully harness the potential of AI in India, a senior Reliance Jio official said while speaking on the sidelines of the India Mobile Congress 2024, according to a Business Standard report.

Also Read: Akash Ambani Urges Rapid Adoption of AI and Data Centre Policy Reform in India




AI will Change Everything

"AI will change everything, not just telecom. For that AI cloud is needed as a framework. If you do not have access to every premise, do not have storage, do not have modern features running on AI-cloud, India will remain behind," the report quoted the official as saying.

Jio's in-house AI modelling tools are reportedly designed to connect various devices to the cloud. According to the official, Jio already holds proprietary technology to connect these devices, the report noted.

AI Processing in the Cloud

Jio envisions a scenario in which customer-premises equipment is reduced in capacity, cutting costs and processing more than half of the data in the cloud.

"Most in-hand or at-home devices are expensive. The processing power of such devices should be reduced. Instead, data-processing capabilities should be pushed to cloud, with the use of Edge data centres, which provide low-latency connectivity and the network should be made intelligent," the report quoted the Jio official as saying.

Developed In-House AI Modelling Tools

Jio's internally developed AI modelling tools aim to connect various devices via the cloud, reducing the need for costly customer-premises equipment. By shifting data processing to the cloud, the company hopes to lower device costs while enhancing functionality. The official highlighted JioBharat phones as an example, demonstrating how cloud connectivity allows these low-cost devices to stream 750 TV channels despite limited memory and processing power.

AI in Education

In education, Jio sees AI helping students in government schools with poorer access to resources, enabling them to use a screen to experiment with how the Indian Space Research Organisation's lander can be safely brought down on the moon.

Subscription Based AI Solutions

Additionally, Jio plans to offer AI-driven services to small businesses, such as automated customer identification and messaging tools at affordable monthly subscription rates.

"A major retailer notes down customer birthdays and sends messages on every successive birthday and anniversaries of the purchase. If we give them a plug-and-play tool in which an AI automatically does the job, he will pay for the service," the official said, according to the report.

Also Read: Reliance AGM 2024: Key Announcements on Jio 5G, Cloud, AI, and Digital Services

Jio asserts that the huge amount of data generated as a result will have significant commercial value and should not move out of India.

"We are not built as only a telco. We are built as a digital-service company. Our vision is that India should be a digital society. For this, the company has aligned the devices, core technologies such as blockchain and machine learning, and the integration of applications," the report quoted the official as saying.

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