TRAI To Improve Quality of Service For 3G Voice Calls

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India's telecoms regulator Telecom Regulatory Authority of India (TRAI) is taking concrete steps to address quality of 3G Mobile service issues in the country. TRAI today issued the Standards of Quality of Service of Cellular Mobile Telephone Service (Amendment) Regulations, 2012, laying down the network related Quality of Service standards for the 3G / UMTS Networks covering Voice Calls.

TRAI, after considering the Quality of Service requirements for next generation 3G / UMTS networks, felt that in the case of voice service provided by the 3G Mobile service providers the existing network related Quality of Service parameters would suffice, except that the nomenclature for some of the terms used in the existing regulations and the measurement methodologies would be different. TRAI has, accordingly, issued the amendments to the regulations.

These regulations have amended the existing Quality of Service parameters for Cellular Mobile Telephone Service relating to network quality, prescribed through the Standards of Quality of Service of Basic Telephone Service (wireline) and Cellular Mobile Telephone Service Regulations, 2009 dated 20th March, 2009.

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