Banglalink Launches AI-Powered Customer Service Chatbot Powered by Google
Bangladeshi operator Banglalink has launched an AI-based customer services chatbot. The chat engine is integrated into the MyBL Super App and the Rise App, and it is designed to offer instant solutions through "human-like conversations". The GenAI engine, co-created by Google and Banglalink, leverages advanced natural language processing (NLP) capabilities and assists customers in English, Bangla, and a hybrid of both languages. Also Read: UK Government Expands AI Chatbot Trials... Read More