Operators handling MNP requests to RJio by offering better data benefits, say sources

By September 22nd, 2016 AT 12:41 PM

Reliance Jio’s entry into the market with disruptive pricing offering free voice calls and free roaming have pushed the other players in the market to slash their rates. While this occurs at one end, there are subscribers trying to port to RJio at another end.


The operators are reportedly handling the MNP requests by being generous, offering 100% data benefits to the customers who are deciding to port out their services. “Two months back, I sent a port out request and negotiated them (the operator) to provide me additional 250 MB data without changing the rental charges. But they were not willing to provide… Now I negotiated on the same request to increase the data to 1 GB and they provided me an upgrade of 1.75 GB data with same rental @299,” said a Telecom Talk reader.

Such reports emerging from different subscribers imply the deliberate attempt of the incumbent operators to sustain their subscriber base.

The new price war and MNPs will adversely affect the smaller mobile service providers such as Aircel, Telenor India, Tata Teleservices and Reliance Communications. These weaker players with constrained financials will not be able to replicate the Jio’s aggressive offers and hence would eventually cede revenue-share to the new 4G entrant.

How to Use MNP to Shift to Reliance Jio without changing your number

Send a text message to the current operator requesting for a port out. The message PORT should be sent to 1900. In return, the subscriber will receive a Unique Porting Code from 1901 with 15 days validity from the current service provider.

Also Read : Jio MNP services

Walk into any Reliance Mobile Store and fill up the Customer Application Form (CAF) with the received porting code. Submit the required documents (proof of address, proof of identity and photograph) and grab a new Reliance Jio SIM card. Once activated, this SIM will use the same phone number the subscriber had, and the old SIM will be get deactivated.

An approximate of seven days is expected to take the SIM to get activated. During the transition, the existing number could go inactive for a two hours.

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Sivaditya GaliJio loverVinitRajatShaan Recent comment authors
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Sivaditya Gali
Sivaditya Gali

In semi urban and rural markets scenario is completely different… Customers who have enjoyed free services of Jio though their Call Quality Utterly poor, now started using their existing Idea, Airtel numbers again as their tariffs, speed and quality are almost similar with Jio.

Even I see many customers are porting out from Jio because of their poor data speeds and call connectivity issues


May I request TT readers to share their experiences about retention offers from their operators.

This will give other readers about the best they can get from their operators.

TT may encourage readers and start a separate post to get the information from readers which definitely will be very beneficial for all.

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