Gionee alerts Indian consumers from buying its devices through e-commerce stores

After Lenovo, Gionee becomes yet another brand which has cautioned Indian consumers against buying its devices from e-commerce stores. The smartphone brand clarifies that these e-commerce stores aren’t authorised resellers of Gionee smartphones. But these brands do not understand that a lot of their authorised resellers from brick and mortar stores are the ones who are selling devices on online marketplaces like Flipkart, SnapDeal, Ebay, Amazon, etc.

Gionee says that the best way for consumers to buy its devices are through its official e-store or over 20,000 offline retail stores across the country. What do you guys think? Have you been denied service for a Gionee device that you’ve bought from an e-commerce store? Share your experiences and thoughts of buying smartphones, tablets and relates products online with us.

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25 Comments on "Gionee alerts Indian consumers from buying its devices through e-commerce stores"

 

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Raccoon
June 15, 2014 9:40 pm 9:40 PM
Gionee, get your act right! Instead of buying from a brick and mortar store, we customers may simply opt for another brand. Personally, I’d prefer to buy from a brick and mortar store, as you can check out that you are getting a recent, sealed box, with valid warranty. But its all about price. If its available cheaper online, I’d of course buy online. It should be the customer’s choice where he wants to buy at the best price. That said, in the past, I’v not been denied warranty for Nokia, Samsung, LG and Sony handsets bought online, in the… Read more »
Sudhakar
June 15, 2014 1:50 am 1:50 AM

I have bought Samsung N7100 from ebay.in (from the person named RANDEEP SINGH AURORA) in August 2013 with proper bill and is working fine. I have given my mobile at the Samsung authorized service centre 2 times* because of worst battery backup with the xerox copy of the bill (original was also shown for verification). They replaced me with a new battery* and gave within 2 weeks.

* means – Warranty claim

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