Trai asks fixed broadband service providers to increase transparency with consumers

By January 21st, 2016 AT 7:27 PM

Trai, the Indian telecom regulator, has asked all fixed broadband service providers to share the data usage limit with specified speed on their websites and also in all advertisements published through any media. The regulator on Wednesday released draft directions on delivering broadband services in a transparent manner.


The Trai asked these operators to provide the speed of broadband connection up to a specified data usage limit and the speed of broadband connection beyond the data usage limit. The recommendations are aimed at increasing the transparency levels under a new compliance code for transparent delivery of internand broadband services in the interest of data consumers. In the draft directions, the regulator said that the data usage limit with specified technology for providing mobile broadband services has to be specified.

Trai has also asked the service providers to ensure that download speed of broadband service provided to the fixed broadband subscriber is not reduced below 512 kbps in any broadband tariff plan.

The regulator also said that the service provider has to alert subscriber when his data usage reaches 80 percent of the data usage limit under his plan.

“Send alert to the subscriber either through SMS or Unstructured Supplementary Service Data (USSD) on his mobile number, registered with the service provider or to his registered email address, each time when the data usage by the subscriber reaches 80 percent and hundred percent of the data usage limit under his plan – and furnish compliance report by the (date),” the Trai’s draft direction said.

An IT professional who has got great passion for telecom. Has been closely watching Indian telecom space since 2009.

Leave a Reply

11 Comment threads
15 Thread replies
Most reacted comment
Hottest comment thread
19 Comment authors
KukuMoizMADHAN KUMARADArun Christy Recent comment authors
newest oldest most voted
bharat khanna
bharat khanna

Please raise the minimum speed in FUP plans on mobile aswell 😛

sai charan kv
sai charan kv

Need 2mbps min. Speed in tier3 areas . And in class A circle


No 10Mbps minimum downlink is acceptable

Recent Posts

Tata Sky Assures Delhi HC and Trai of Timely Subscriber Migration to New Tariff Regime

Tata Sky, a major DTH provider of India, has locked horns with the Telecom Regulatory Authority of India (Trai) in...

D2h Recommended Combo Channel Packs Starting at Rs 190 Listed on Website for Subscription

The Telecom Regulatory Authority of India (Trai) has extended the deadline for the implementation of the new tariff mandate to...

Top Features of the Samsung Galaxy S10 Series: PowerShare, Variable Aperture and More

Samsung held its Unpacked event at San Francisco yesterday and unveiled one of the most awaited phones of this year,...