BSNL To Discontinue Inactive Prepaid Mobile Connections

India’s National Telecom Backbone and Pan India 3G mobile service provider Bharat Sanchar Nigam Ltd (BSNL) today said that it will discontinue mobile services for prepaid customers on numbers that have no usage i.e., no Voice Calls (Incoming or Outgoing), SMS & Data for any continuous period of 90 days.

Prior Vodafone India and Bharti Airtel has also made it mandatory with 60 days disconnection norm for all inactive prepaid mobile numbers as earlier we shared on TelecomTalk.

Don’t Worry If You Are Abroad 🙂

To facilitate BSNL prepaid customers going ABROAD or out of circles, who cannot maintain active status of their BSNL Prepaid Mobile Number continuously for a certain period, they may send SMS with key word, “KEEP CONNECTED FROM (dd-mm-yyyy) TO (dd-mm-yyyy) )” to 53733 to avoid disconnection.

According to BSNL’s statement this guideline has been implemented in the national security point of view and Department of Telecom’s (DoT) stringent guideline for allocation of new number series based on subscribers in VLR has created acute shortage of mobile numbers, for any telecom /mobile service provider company.

BSNL’s all new prepaid 2G and 3G customers will be intimated of the deactivation process in their starter kits while existing customers will be informed via SMS and outbound calls wherever possible.

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26 Comments on "BSNL To Discontinue Inactive Prepaid Mobile Connections"


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Durai murugan
May 20, 2018 12:59 pm 12:59 PM

hi i had lost my bsnl sim.i want deactivate it

Debanath Dey
February 28, 2016 2:18 pm 2:18 PM

Does anybody really cares about BSNL? only 8% or so population use BSNL in India. Even most numbers are old numbers, they are used as a compulsion because they are distributed as their main contact number. Well good luck BSNL but you are dying a slow and painful death.

Mohit Singh Parihar
July 22, 2014 12:23 pm 12:23 PM

I want to deactivate my two bsnl prepaid connections as i have moved to other state.Customer care is not responding. Please help me doing that. Both the no.s belongs to kerela.
Regards Mohit Singh Parihar