Vodafone to offer 10 minutes free voice calling as compensation for dropped calls on its SuperNet network

By August 5th, 2016 AT 2:46 PM

Vodafone India, the second largest telecom operator by subscriber base today announced that it will offer 10 minutes of free voice call benefits to all customers who face abrupt ending of ongoing conversation due to call drop issue. The company which is offering 4G services under ‘SuperNet’ campaign, said that they are confident about their network strength which can offer seamless connectivity to its customers across the country.

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Vodafone customers across all circles can avail this talk time benefit. For this they just need to send an sms ‘BETTER’ on 199 and talk time of 10-minutes will be credited immediately (within 30-minutes) to their number. This initiative on voice follows close on the heels of the up to 67% extra data benefit to customers, announced earlier this week.

Speaking about this Vodafone Delights bonanza, Sandeep Kataria, Director – Consumer, Vodafone India, said, “We are proud of Vodafone SuperNet™, our best network ever. Each conversation on our network is important and must carry on uninterrupted. At times, however, conversations do get interrupted. To continue such conversations, we are offering 10-minute talk time benefit, no questions asked. With benefits concurrently running on both voice and data, we want our several million customers to enjoy the experience of Vodafone SuperNet™, our best network ever, to the fullest.”

For prepaid customers, the free minutes will be valid till next day midnight and for postpaid customers, till the end of the billing cycle. The free talk time credit can be availed once during the month long bonanza and is usable only when calling from your Vodafone connection to another Vodafone number within the same circle.

Vodafone is launching this campaign across August, in this 360-degree campaign built on the key premise that ‘conversations should always continue’ will be seen across the country on television, radio, social media, OOH and print.

Dear readers, do you think this initiative will help Vodafone customers who are facing random call drops? Share your views through comments.

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