Tata Communications’ WiFi+ allows telcos to offer unlimited calling, messaging and data to customers

Tata Communications said that it has launched Wi-Fi+, a new Wi-Fi cloud communication solution, which enables mobile network operators’ customers to access the internet for calling, messaging, and data applications more seamlessly than ever. Through access to more than 21 million Wi-Fi hotspots globally, the new solution allows mobile network operators to offer their customers a high-quality mobile experience – whether at home or abroad – and generate additional revenues from Wi-Fi services.


Costing just a few dollars per month per user to mobile network operators, Wi-Fi+ enables mobile network operators to bring their customers unlimited calling, messaging and data over high-quality, secure Wi-Fi. The company said that the service harnesses Tata Communications’ Cloud RTC expertise and iPass’s more than 21 million Wi-Fi hotspots in more than 100 countries, creating a huge meshed network of borderless, global connectivity.

It requires users to log in just once – after this, they are automatically connected to the closest participating Wi-Fi hotspot, even if they travel to a different city, country or continent.

“Wi-Fi+ marks the next step on our mission to enable truly seamless mobile communications on a global scale,” said Christian Michaud, Senior Vice President of Strategy, Product and Business Development at Tata Communications’ Service Provider Group.

“To date, the high cost of mobile data has put people off from using high-bandwidth applications such as video calling and music streaming services while on the move. And when travelling abroad, many users avoid making calls and texting too – resulting in lost revenues for MNOs. Our new solution tackles this issue head-on.

The company said that the new solution open ups new revenue streams for MNOs without CAPEX investment, and allows users to keep in touch through voice, messaging and video, or even stream music – without fear of bill shock, both at home and abroad.

Today, MNOs are losing roaming revenues from silent roamers, with around half choosing to cut down on making calls (53%) sending texts (43%) and using data (45%) abroad for fear of bill shock. Video calling is also growing in popularity amongst younger generations, with approximately a third (30%) of teenagers in Brazil, India, Japan, South Korea, the UK and the US now making video calls on a daily basis.

And, while twice as many smartphone users make voice calls indoors than outdoors, the lack of indoor cellular coverage means that only a third of users are happy with their voice call quality and reliability.

Wi-Fi+ enables MNOs to offer their customers access to high quality Wi-Fi connectivity with no upfront investment, whilst at the same time growing their revenues through extended OTT services, including Wi-Fi calling and messaging.

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8 Comments on "Tata Communications’ WiFi+ allows telcos to offer unlimited calling, messaging and data to customers"


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June 28, 2016 8:29 pm 8:29 PM

Bro, Tata communications is different entity. It provides enterprise data services and carries largest wholesale voice traffic of other carriers like Idea, vodafone through its network. Tata comm has presence all over the globe and it is the 5th largest internet service provider in world. It owns undersea fiber network and connect continents together with its undersea cable network. It provides MPLS, ILL services to enterprise customers. Don’t compare TATA Docomo with Tata communications.

June 28, 2016 7:51 pm 7:51 PM

And their mobile network- allows subscriber to suffer 24/7 like hell . specially in mumbai. Well for fun I sent port out message to 1900. They called me up and said we are launching 4G soon !

June 29, 2016 12:30 pm 12:30 PM

Tata is excellent in Mum and MH. In MH TATA roaming on RCOM has saved me multiple times.

June 29, 2016 9:53 am 9:53 AM

I think circle matters, Docomo helped top me up a lot when I was on Rcom and roaming in Gujarat, OTOH I’ve heard Tata is not so good in Mumbai.

June 28, 2016 8:32 pm 8:32 PM

which network u are going now ??? Idea may be good . 🙂 Aircel, TD are soon will be dieing..

June 29, 2016 11:01 am 11:01 AM

Aircel, Idea and BSNL are hit in Tamilnadu. Do not say as a whole.

June 29, 2016 7:46 am 7:46 AM

Bdw idea has worst indoor coverage in my area. U move little away frm windows, boom no service :’)

June 28, 2016 10:45 pm 10:45 PM

I am using airtel nd TD 🙂