Paytm Clarifies its Stance in a Blog Post After Sting Video Goes Viral

Vijay Shekhar Sharma led company Paytm might be in for some serious trouble after a video surfaced of a sting operation in which Paytm officials can be seen talking about a shady deal. Given that the video is going viral on the internet since the last 24 hours, the Fintech company might lose out on a lot of credibilities since users have already started deleting the app. In a detailed blog post, the company has also issued a lengthy clarification about the video saying “nothing can be further from the truth.” They quoted in the blog post “We never share your data with anyone: any company/ any government or any country. At Paytm, your data is yours. Not ours, or of a third party, or of the government.”


The 13-minute long video which is in-fact a clip of a sting operation led by the investigative news-outlet Cobra Post shows some high-ranking officials at Paytm – Sudhanshu Gupta, who is the VP at Paytm and Ajay Shekhar who is the Senior VP at Paytm, discussing a deal with an undercover journalist Pushp Sharma, and disclosing that they were requested by the government to give user data. The sting which first came up from Cobra Post was named ‘Operation -136 II’.

After this revelation, a severe backlash was expected from the people on the internet, as was seen on Twitter. People took to the internet and started supporting campaigns like #DeletePaytm and Paytm means ‘Pay to Modi’.

In its blog post though, Paytm can be seen walking the fine line by carefully measuring its words. The company stated that its policy allows ONLY legally compliant data requests through a thorough process from the law of the land to get access to data for necessary investigations. The Vijay Shekhar Sharma led company also was vocal about the issue saying that any person claiming or talking otherwise is not aware of the policy and is not authorised to speak on behalf of the company.

They further put out a statement with a clarification saying “To further clarify, in the past, we have neither received requests nor shared any data without a legally compliant request from a bonafide agency and through proper process and channels. You can be sure, we have never shared, nor will share your data with anyone whom you never gave us permission to share with. This is the holy grail of trust between us.”

It’s no surprise that with investors like SoftBank and Alibaba on board, and with the whiff of shady news on Paytm’s behalf, this can be a definite cause of trouble for the leading Fintech company of the country. Also, with WhatsApp planning to enter the UPI based payment sector in India Paytm might find itself in a tough spot after

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77 Comments on "Paytm Clarifies its Stance in a Blog Post After Sting Video Goes Viral"


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Kiran Fernandes | Goa
May 27, 2018 10:59 pm 10:59 PM

Hey! Finally TT stopped comment moderation, especially for some specific abuse words. Congrats Tarun! Job well done!

May 28, 2018 12:35 am 12:35 AM

Your point does not work for others. That is Tarum will not block the users who bash me. But if I reply to their bashing comments, he will moderate it. – PURE DOUBLE GAME

May 28, 2018 12:17 am 12:17 AM

Yes we have stopped the moderation, do mail us in case if you find any comments which are not appropriate:) to be on a public domain .

Just one request to all stick to the topic lets not do any personal attack and all happy talking ..

May 29, 2018 12:30 am 12:30 AM

@Tarun Great change! Bravo!

Priyansh Singh
May 28, 2018 9:04 am 9:04 AM

Please also mention that we can’t post any other websites link or what else rules of the House you’ve made are applicable?

Kiran Fernandes | Goa
May 27, 2018 11:48 pm 11:48 PM

damn. I thought comments were live lol.

Sandeep Bansal, Manipal
May 27, 2018 8:06 pm 8:06 PM

In this age of digitization, privacy is as elusive as the mystic blue fairy, one needs to be conscious all the time;
Nobody ain’t a saint…

Priyansh Singh
May 27, 2018 10:54 pm 10:54 PM

Sandeep: Bhai yaar title chala gaya haath se..agle saal dekho kya hota hai..yeh MI waalo ne jinnko Retain nahi kiya unn sabne khoob Perform kiya iss season mein. Aur jinnko khareeda Woh sab Farzi, innko apne iconic and loyal to the base players ko nahi bechna chaahiye tha..pta nahi management ki kya strategy thi..Jio ki success k baad Akash Ambani baawla ho gaya hai..

Congratulations to the folks of Tamilnadu for becoming the second team to win 3 IPL’s specially Sudhakar.

Nikhil Mumbai-Pune
May 30, 2018 5:01 pm 5:01 PM

Jio is not success yet!!!!! It won’t be until Airtel is shut down!!!!!

Sandeep Bansal, Manipal
May 28, 2018 12:28 pm 12:28 PM

Dekho, am hoping a blast in next season…
Also, Milne never played…

Priyansh Singh
May 27, 2018 10:44 pm 10:44 PM


May 27, 2018 7:48 pm 7:48 PM

Everyone are collecting our data. Then how is it possible to trace a criminal or anyone using his mobile number and finding at which mobile tower his sim is logged on to in case of misuse?.

May 29, 2018 12:34 am 12:34 AM

@sudhakar How is it possible to stop crime? Arrest everyone and lock them up in a jail. Your example is like that.

Priyansh Singh
May 27, 2018 10:44 pm 10:44 PM

Ask Monki, he thinks this shouldn’t be allowed at any cost. He would definitely come up with some better ideas.

mani dhiman
May 27, 2018 8:34 pm 8:34 PM

Even Alexa record conversations without any consent. After your comment today I purchased Kaspersky internet security for Android.

May 28, 2018 12:37 am 12:37 AM

Mani :

Uninstall any other antivirus software. All the best.

When I posted here that I got the jio SIM in July 2016, they bashed me as free loader. Now kaushik IMA has proved that he is a free loader and is selfish to pay even for essential apps.

Kaushik IMA
May 28, 2018 1:30 am 1:30 AM

Lol. Sudhakar I pay for a ton of apps including antivirus and office suites.

But I don’t brag about it nor do I feel it necessary to bash others about it.

Freeloader is ppl like u who exploited free jio cards for more than a year….