Paytm Clarifies its Stance in a Blog Post After Sting Video Goes Viral

Vijay Shekhar Sharma led company Paytm might be in for some serious trouble after a video surfaced of a sting operation in which Paytm officials can be seen talking about a shady deal. Given that the video is going viral on the internet since the last 24 hours, the Fintech company might lose out on a lot of credibilities since users have already started deleting the app. In a detailed blog post, the company has also issued a lengthy clarification about the video saying “nothing can be further from the truth.” They quoted in the blog post “We never share your data with anyone: any company/ any government or any country. At Paytm, your data is yours. Not ours, or of a third party, or of the government.”


The 13-minute long video which is in-fact a clip of a sting operation led by the investigative news-outlet Cobra Post shows some high-ranking officials at Paytm – Sudhanshu Gupta, who is the VP at Paytm and Ajay Shekhar who is the Senior VP at Paytm, discussing a deal with an undercover journalist Pushp Sharma, and disclosing that they were requested by the government to give user data. The sting which first came up from Cobra Post was named ‘Operation -136 II’.

After this revelation, a severe backlash was expected from the people on the internet, as was seen on Twitter. People took to the internet and started supporting campaigns like #DeletePaytm and Paytm means ‘Pay to Modi’.

In its blog post though, Paytm can be seen walking the fine line by carefully measuring its words. The company stated that its policy allows ONLY legally compliant data requests through a thorough process from the law of the land to get access to data for necessary investigations. The Vijay Shekhar Sharma led company also was vocal about the issue saying that any person claiming or talking otherwise is not aware of the policy and is not authorised to speak on behalf of the company.

They further put out a statement with a clarification saying “To further clarify, in the past, we have neither received requests nor shared any data without a legally compliant request from a bonafide agency and through proper process and channels. You can be sure, we have never shared, nor will share your data with anyone whom you never gave us permission to share with. This is the holy grail of trust between us.”

It’s no surprise that with investors like SoftBank and Alibaba on board, and with the whiff of shady news on Paytm’s behalf, this can be a definite cause of trouble for the leading Fintech company of the country. Also, with WhatsApp planning to enter the UPI based payment sector in India Paytm might find itself in a tough spot after

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78 Comments on "Paytm Clarifies its Stance in a Blog Post After Sting Video Goes Viral"


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Kiran Fernandes | Goa
May 27, 2018 10:59 pm 10:59 PM

Hey! Finally TT stopped comment moderation, especially for some specific abuse words. Congrats Tarun! Job well done!

May 28, 2018 12:35 am 12:35 AM

Your point does not work for others. That is Tarum will not block the users who bash me. But if I reply to their bashing comments, he will moderate it. – PURE DOUBLE GAME

May 28, 2018 12:17 am 12:17 AM

Yes we have stopped the moderation, do mail us in case if you find any comments which are not appropriate:) to be on a public domain .

Just one request to all stick to the topic lets not do any personal attack and all happy talking ..

May 29, 2018 12:30 am 12:30 AM

@Tarun Great change! Bravo!

Priyansh Singh
May 28, 2018 9:04 am 9:04 AM

Please also mention that we can’t post any other websites link or what else rules of the House you’ve made are applicable?

Kiran Fernandes | Goa
May 27, 2018 11:48 pm 11:48 PM

damn. I thought comments were live lol.

Sandeep Bansal, Manipal
May 27, 2018 8:06 pm 8:06 PM

In this age of digitization, privacy is as elusive as the mystic blue fairy, one needs to be conscious all the time;
Nobody ain’t a saint…

Priyansh Singh
May 27, 2018 10:54 pm 10:54 PM

Sandeep: Bhai yaar title chala gaya haath se..agle saal dekho kya hota hai..yeh MI waalo ne jinnko Retain nahi kiya unn sabne khoob Perform kiya iss season mein. Aur jinnko khareeda Woh sab Farzi, innko apne iconic and loyal to the base players ko nahi bechna chaahiye tha..pta nahi management ki kya strategy thi..Jio ki success k baad Akash Ambani baawla ho gaya hai..

Congratulations to the folks of Tamilnadu for becoming the second team to win 3 IPL’s specially Sudhakar.

Nikhil Mumbai-Pune
May 30, 2018 5:01 pm 5:01 PM

Jio is not success yet!!!!! It won’t be until Airtel is shut down!!!!!

Priyansh Singh
May 27, 2018 10:44 pm 10:44 PM


May 27, 2018 7:52 pm 7:52 PM

I challenge here :

4 out of 5 android smartphone users here are :

> Selfish to purchase a mobile anti virus

> Selfish to purchase even essential apps

> Lazy to force stop each app that they won’t use frequently

Such persons are fit for pigeon age. Not smartphone age.

May 29, 2018 12:32 am 12:32 AM

@Sudhakar Pity any mobile user who has to worry about viruses on mobile phones or has to do memory management of apps. Try an iPhone. You will realise that you have been living in the Stone Age with your rules.

Dipjyoti Roy
May 28, 2018 4:02 pm 4:02 PM

Although I have bought many apps and games from play store. But I have never bought any antivirus. All it does it slows down your phone.

Kaushik IMA
May 27, 2018 10:05 pm 10:05 PM

1) Good free AV apps are available and most people will not look outside play store which is monitored and scanned by Google.
2) Most phones come with essential apps
3) all phones now ask you or automatically stop background apps.

So what was your point here? Just attacking people for no reason?

Kiran Fernandes | Goa
May 27, 2018 10:55 pm 10:55 PM

That’s been his past time ever since I came on TT lol

May 28, 2018 12:27 am 12:27 AM

Bashing is your full time work. Not mine.

Kaushik IMA
May 28, 2018 1:29 am 1:29 AM

Come on sudhakar everyone knows who bashes who.

Answer to the point Lol

Sandeep Bansal, Manipal
May 28, 2018 12:28 pm 12:28 PM

Dekho, am hoping a blast in next season…
Also, Milne never played…