Airtel Uganda has unveiled Voice over LTE (VoLTE) feature on its 5G-ready network. Airtel customers in Uganda with compatible devices can now make high-quality voice calls on the 4G network, according to Airtel Uganda's LinkedIn update. By utilizing the LTE network infrastructure, VoLTE ensures clear and uninterrupted calls, delivering an enhanced call experience with the added benefit of high-definition (HD) voice quality.
Also Read: Airtel Uganda Core Network is now 5G Ready
The announcement was made by Airtel Uganda's Managing Director during a press conference attended by key executives, including the Head of Data, Devices and Product Development, Networks Engineer and Public Relations Manager. Together, they highlighted the advantages of VoLTE and its positive impact on customer satisfaction.
VoLTE for Enhanced Voice Calling
The LinkedIn update also shared that prior to the introduction of VoLTE, users often experienced interruptions in their browsing sessions when receiving incoming voice calls. However, with VoLTE, Airtel has overcome this challenge by seamlessly carrying phone calls over the 4G internet.
Airtel says this eliminates the need to pause LTE services and ensures that customers can enjoy uninterrupted browsing while engaging in crystal-clear voice conversations. Also, these calls are billed at regular call rates, providing affordability and convenience to Airtel users.
Also Read: Airtel Uganda Announces the Launch of eSIM
Improved Call Quality and User Experience
Airtel Uganda emphasized that the implementation of VoLTE signifies Airtel's commitment to continuously deliver exceptional services in Uganda.
"By enabling HD voice calls and optimizing network efficiency, Airtel aims to enhance the overall customer experience. With VoLTE, customers can expect improved call quality, reduced network congestion, and seamless integration of voice and data services."
Initially, the VoLTE service is available for iPhone 4G devices, and Airtel Uganda says it plans to expand compatibility to include a range of devices in the future. This expansion will allow more customers to benefit from the superior voice calling experience enabled by VoLTE.
Also Read: Airtel Uganda Acquires Spectrum Across Multiple Bands for 5G Services
Airtel Uganda Acquired 5G Spectrum
Airtel Uganda's core network is now 5G ready, as announced in February 2023. In May, the company introduced eSIM service, providing customers with a digital alternative to traditional SIM cards.
Recently, Airtel Uganda obtained spectrum blocks in the 800 MHz, 3500 MHz, and E-band ranges to deliver high-speed broadband services throughout Uganda.
