Vodafone Penalizes Telemarketers For Unsolicited Calls and SMSs : TRAI

After the successful implementation of new Do Not Disturb (DND) rules to curb pesky calls, SMS from telemarketers, Now, Indian Telecom regulator TRAI is strictly monitoring and enforcing the regulations for protection of customers from Unsolicited Commercial calls and SMSs.

Telecom Regulatory Authority of India (TRAI) said that the regulations prescribe several steps for protection of customers from unsolicited Commercial calls and SMSs.

In this regard leading Mobile service operator Vodafone Essar penalized the first batch of telemarketers by deducting penalty amount from their security deposits on 12.10.2011. Vodafone has deposited Rs.50000 with TRAI in compliance to the regulations, Telecom Regulatory Authority of India said in a statement.

Vodafone penalized its telemarketers for sending commercial communications/ Unwanted SMS to DND /NCPR users under TRAI Regulations which came into effect from September 27,2011.

In TRAI’s regulation, there is a provision of security deposit by telemarketers to their Access Service Providers and deduction/fine ranging from Rs.25000 to Rs.2.5 lakhs in case of violation. In case telemarketer is not complying with the regulation even after deduction from security deposit, there is a provision for blacklisting of telemarketers.

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31 Comments on "Vodafone Penalizes Telemarketers For Unsolicited Calls and SMSs : TRAI"


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rahul sharma
October 19, 2011 12:25 am 12:25 AM

What the hell is this…. Sms is our only entertainment… 100 sms is not at all enough per day… Please TRAI Change ur decision…. Plzzzzzzz take a +ive decision….. plzzzzzzz dont blame us…… Come on guys. Join your hands to change this 100 SMS per day cap …… Plzzzzzzzz TRAI understand our feelings…

October 18, 2011 7:17 am 7:17 AM

I want more than 100 sms per day. Capping 100 sms per day very bad move. When sms are capped then why Blaclout days of sms are still there???? Is TRAI is sleeping????

October 17, 2011 9:11 pm 9:11 PM
Suman Dutta : Prithvi : Suman Dutta : Prithvi : @Suman Dutta I differ with your opinion as I am experiencing quite the opposite. Try this – email your Vodafone service provider in this format .. am just giving an example .. be VERY precise when you provide sender details incl. small/big caps: LM:AQUAAA Date Sent: 08-Apr-2011 Time:17:36:30 [max. ten words to describe the sms/caller]. This will help Vodafone take action. Make things easy and they’ll respond very well. I am extremely pleased with Vodafone Mumbai as I provide details in short in above format. They’ll send you a docket… Read more »