Vodafone Penalizes Telemarketers For Unsolicited Calls and SMSs : TRAI

By October 16th, 2011 AT 11:42 AM

After the successful implementation of new Do Not Disturb (DND) rules to curb pesky calls, SMS from telemarketers, Now, Indian Telecom regulator TRAI is strictly monitoring and enforcing the regulations for protection of customers from Unsolicited Commercial calls and SMSs.

Telecom Regulatory Authority of India (TRAI) said that the regulations prescribe several steps for protection of customers from unsolicited Commercial calls and SMSs.

In this regard leading Mobile service operator Vodafone Essar penalized the first batch of telemarketers by deducting penalty amount from their security deposits on 12.10.2011. Vodafone has deposited Rs.50000 with TRAI in compliance to the regulations, Telecom Regulatory Authority of India said in a statement.

Vodafone penalized its telemarketers for sending commercial communications/ Unwanted SMS to DND /NCPR users under TRAI Regulations which came into effect from September 27,2011.

In TRAI’s regulation, there is a provision of security deposit by telemarketers to their Access Service Providers and deduction/fine ranging from Rs.25000 to Rs.2.5 lakhs in case of violation. In case telemarketer is not complying with the regulation even after deduction from security deposit, there is a provision for blacklisting of telemarketers.

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Ankitrahul sharmaMEHBOOB HOSSAINPrithviSuman Dutta Recent comment authors
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rahul sharma
rahul sharma

What the hell is this…. Sms is our only entertainment… 100 sms is not at all enough per day… Please TRAI Change ur decision…. Plzzzzzzz take a +ive decision….. plzzzzzzz dont blame us…… Come on guys. Join your hands to change this 100 SMS per day cap …… Plzzzzzzzz TRAI understand our feelings…

MEHBOOB HOSSAIN
MEHBOOB HOSSAIN

I want more than 100 sms per day. Capping 100 sms per day very bad move. When sms are capped then why Blaclout days of sms are still there???? Is TRAI is sleeping????

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