Railway launches women safety application R-Mitra

By August 24th, 2015 AT 12:21 PM

Railway Minister Suresh Prabhu launched an app introduced by Eastern Railway, Railway Mobile Instant Tracking Response and Assistance (R-Mitra) to ensure women’s safety. The app will send alert to the nearest RPF inspector and divisional security control room in case of any emergency with the press of a button.


On pressing the button, the physical location of the victim will be sent to the control room with the help of GPS and GPRS and the control room will track the user and ensure action immediately. It works both online and offline in SMS mode by using the helpline number 56161.

“Around 2.7 crore to 3 crore people travel in the Indian Railways system on a day-to-day basis. Different types of crimes are committed by anti-social elements. It is a big challenge to deal with crime in railway properties,” Prabhu said.

“It is a fantastic versatile system and will also act as a deterrent,” he added. “So this application has been developed to deal with it and is by far the best so far,” he said noting that the Western Railway also has a similar alert system. The new app developed by Eastern Railway mainly for its women suburban passengers can be spread in other regional railways also, Prabhu said.

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