Xiaomi India Now Allows Customers to Track Repair Status of a Device on Mi.com

By December 26th, 2017 AT 4:28 PM

Xiaomi India is finding more ways to solve the customer woes when it comes to after-sales service. Xiaomi today announced a new feature which allows customers to track the status of a device’s repair on mi.com. Xiaomi is calling this feature as ‘Service Order Status,’ and it helps a customer to track the device’ service status online.

Xiaomi India Track Repair

After sales service in India is a huge mess and none of the big brands is looking to solve the issues. Thankfully, Xiaomi is looking to solve one of the major issues. Currently, if a customer submits his device at the service centre for a repair, he/she have to wait for a call from the service centre guy or vice versa to know the status of the repair.

Keeping that in mind, Xiaomi has come up with the Service Order Status feature. In a blog post, Xiaomi stated that the service status might be displayed in the following terms:

Under inspection: Your device is being checked
Work in progress: Your device is getting repaired
Ready for delivery: Your device is repaired and is ready to be delivered
Delivered: You have accepted the delivery of your device
Cancelled: Your service order is cancelled

However, there will be other terms as well, which will be displayed as per the condition of the device and its problem. Xiaomi has also made a new webpage where a customer can check the status of the repair, any user can easily track the status of the repair in three simple steps

Chakri is a go-to guy for your next smartphone recommendation. Back in his engineering days, he used to play with smartphones by installing custom ROMs and that passion got him into the tech industry. He still goes nuts about a smartphone knocking his door for review. Currently managing everything at Telecom Talk, Chakri is trying to master PUBG Mobile in his free time.

guest
1 Comment
newest
oldest
Inline Feedbacks
View all comments

Recent Posts

Broadband Internet Users Can Enhance Their Connection with Simple Tricks

Every one of us at some point face issues with the speed of our broadband internet connection. We can’t do...

Jio, Airtel, Vodafone Idea and BSNL Best Data Add-On Packs You Can Choose From

Apart from prepaid packs with voice calling benefit, there are also packs which solely come with the benefit of data....

OnePlus Nord N10 5G and Nord N100 Launched, Most Affordable Devices from OnePlus Yet?

OnePlus has launched two new affordable devices namely Nord N10 5G and Nord N100. From the name itself, it is...