Xiaomi India Now Allows Customers to Track Repair Status of a Device on Mi.com

By December 26th, 2017 AT 4:28 PM

Xiaomi India is finding more ways to solve the customer woes when it comes to after-sales service. Xiaomi today announced a new feature which allows customers to track the status of a device’s repair on mi.com. Xiaomi is calling this feature as ‘Service Order Status,’ and it helps a customer to track the device’ service status online.

Xiaomi India Track Repair

After sales service in India is a huge mess and none of the big brands is looking to solve the issues. Thankfully, Xiaomi is looking to solve one of the major issues. Currently, if a customer submits his device at the service centre for a repair, he/she have to wait for a call from the service centre guy or vice versa to know the status of the repair.

Keeping that in mind, Xiaomi has come up with the Service Order Status feature. In a blog post, Xiaomi stated that the service status might be displayed in the following terms:

Under inspection: Your device is being checked
Work in progress: Your device is getting repaired
Ready for delivery: Your device is repaired and is ready to be delivered
Delivered: You have accepted the delivery of your device
Cancelled: Your service order is cancelled

However, there will be other terms as well, which will be displayed as per the condition of the device and its problem. Xiaomi has also made a new webpage where a customer can check the status of the repair, any user can easily track the status of the repair in three simple steps

Chakri is a go-to guy for your next smartphone recommendation. Back in his engineering days, he used to play with smartphones by installing custom ROMs and that passion got him into the tech industry. He still goes nuts about a smartphone knocking his door for review. Currently managing everything at Telecom Talk, Chakri is trying to master PUBG Mobile in his free time.

1
Leave a Reply

avatar
Photo and Image Files
 
 
 
1 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
1 Comment authors
Mohd Recent comment authors
newest oldest most voted
Mohd
Mohd

thanks

Recent Posts

Indian Telecom Industry Slated to Report a Decline in Revenue for Third Consecutive Year: ICRA

The Reliance Jio-induced pains for the telecom sector will continue with the industry slated to report a decline in revenue...

Redmi Note 7 Pro Users in India Get New MIUI 10 Global Stable Update That Optimises System Stability

Xiaomi launched the Redmi Note 7 and Redmi Note 7 Pro smartphones in India last month. It is not even...

Vodafone Super VoLTE: Availability, Compatible Handsets and Everything You Need to Know

Bharti Airtel followed on the footsteps of Vodafone as it introduced the VoLTE for roaming a few days back. The...