Reliance Communications will start offering TalkLoan service for its prepaid GSM customers. With the TalkLoan service, customers with a low prepaid account balance can simply dial *141# (toll-free) and get an instant ‘TalkLoan’ recharge, which can be used for both voice and data services.
The TalkLoan service will provide RCOM’s pre-aid GSM customers with an instant loan of Rs 5 or Rs 10, which can be availed of when the balance dips below Rs 10. Once the customer dials *141#, he/she can select the denomination of the instant recharge and start using the phone for voice and data services immediately—in essence, the TalkLoan service allows all Reliance GSM pre-paid customers to keep talking and surfing without being disconnected.
Airtel and Idea also offer talktime loan for its customers.
The talk-time given through the TalkLoan loan facility does not have any validity, and customers can use it anytime they want. The ‘loan amount’ will be recovered by the Company over subsequent recharges, with a nominal transaction fee.
This service will be extremely useful when the customer is running out of balance at odd hours or in any emergency, or he/she is between recharges, or when a physical recharge is not possible.